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This position has closed. Health Care Service Corporation removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Learning Partner

Health Care Service Corporation · Chicago, IL · $61,500–$136,100 a year · Full time

Posted Aug 12, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a consultative partnership you built with a business leader. How did it change the work?

What they are checking: Relationship building that earns a seat in business planning.

How do you coach and develop team members on a learning team?

What they are checking: Coaching skill, which the posting lists as part of the role.

Tell me about a communication plan you built for an enterprise rollout.

What they are checking: Experience coordinating communications that prepare people for change.

What would you do

A business leader asks for training to fix a performance problem. How do you figure out whether training is the right answer?

What they are checking: Performance consulting skill to identify non-training causes like process, tools or incentives.

You are managing several complex initiatives and two are behind schedule. What do you do?

What they are checking: Autonomous project management and honest communication about delays.

How do you handle a subject matter expert who wants to put every detail into a course?

What they are checking: Ability to focus content on what learners need to do differently.

About the work

Walk me through how you would build an education strategy for a line of business.

What they are checking: Ability to align learning priorities with business goals and the organization's learning methodology.

How do you decide between instructor-led, web-based and blended solutions?

What they are checking: Judgment about delivery methods based on audience, content and budget.

How do you evaluate whether a learning program changed business results?

What they are checking: Evaluation beyond satisfaction surveys to behavior and business outcomes.

What do you think makes adult learning stick on the job?

What they are checking: Grounding in learning principles like practice, reinforcement and manager support.

Practice this interview out loud.

Offer builds a real interview for this exact role at Health Care Service Corporation from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Health Care Service Corporation.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for developing and executing education strategy in alignment with the goals of a specific line of business and in alignment to learning methodology and culture. Developing and nurturing consultative partnerships across the organization. Analyzing performance gaps and learning needs; recommending strategic, effective performance and non-performance solutions; evaluating the effectiveness and results of solutions. Coaching and developing team members. The scope includes instructional strategies for instructor-led, web-based, and blended solutions. Fostering and maintaining strong ongoing client-facing relationships. Autonomously and effectively managing multiple complex initiatives. Participating with teams and consulting with customers and internal workgroups. The coordination of communication plans and project management activities related to divisional and/or enterprise implementations. And the evaluation of learning and business outcomes. Required Job Qualifications: • Bachelor’s degree in Human Resource Development or related field plus 4 years of experience in instructional design, performance consulting, OR 8 years of experience in instructional design, performance consulting. • Consultative communication skills and negotiation skills • Communicate effectively and professionally in visual, verbal, and written forms. • Demonstrate technical aptitude and analytical skill set. • Manage multiple, complex projects independently and efficiently. • Sound inductive and deductive reasoning. • Experience working with others to analyze information and evaluate results to identify appropriate solutions. • Able to overcome obstacles by developing solutions to meet individual and departmental goals. • Capable of applying accepted and emerging adult learning theories and instructional design trends on the job. Preferred Job Qualifications: • Master’s Degree in Human Resource Development or related field • 3 years of learning and development experience in a corporate or business setting • Ability to establish and nurture partnerships with multiple internal and external customers, senior management, and subject matter experts. This is a Flex (Hybrid) role: 3 days in office; 2 days remote. #LI-AS1 #LI-Hybrid Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $61,500.00 - $136,100.00 Exact compensation may vary based on skills, experience, and location.