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This position has closed. Memorial Health removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

LEARNING FACILITATOR (2031)

Memorial Health · Springfield, IL · $29.44–$45.64 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you designed a course from scratch.

What they are checking: Whether they can handle the full design, development and evaluation cycle.

The role requires several instructor certifications within months of hire. How will you manage that?

What they are checking: Whether they have a plan to meet the demanding certification timeline the posting sets.

Tell me about a time you received tough feedback on your teaching.

What they are checking: Whether they welcome feedback and use it to improve.

What would you do

A learner is struggling and getting frustrated during skills testing. What do you do?

What they are checking: Whether they can coach with patience while keeping standards.

How do you adjust a class when the group has very different experience levels?

What they are checking: Whether they can teach mixed groups without losing anyone.

How do you keep training materials current when guidelines change?

What they are checking: Whether they keep content accurate, since outdated training can cause harm.

About the work

Walk me through how you would assess learning needs for an EMS or clinical audience.

What they are checking: Whether they start with real needs before designing a course.

How would you run a PHTLS class that keeps experienced providers engaged?

What they are checking: Whether they can teach prehospital trauma care in a hands-on way that respects what learners already know.

You will teach ACLS and PALS. What makes a mock code feel real?

What they are checking: Whether they can design realistic simulation that builds confidence under pressure.

How do you measure whether a training made a difference?

What they are checking: Whether they evaluate learning outcomes, not just attendance.

Practice this interview out loud.

Offer builds a real interview for this exact role at Memorial Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Memorial Health.

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer. Position Type: On-site Job Description Summary: Performs assessment of learning needs, designs, develops, implements and evaluates educational programming to develop the capabilities and capacities of the healthcare workforce to meet current and future demands. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Job Description: Education: · Associate’s degree in education, organization development, communication, healthcare administration, human resources, business, or related field within six months of hire. Bachelor’s preferred. Licensure/Certification/Registry: · Pre-hospital Trauma Life Support Provider Certification and Pre-hospital Trauma Life Support Instructor certification within six months of hire. · Certified LEAD instructor with Illinois Department of Public Health required. · CPR, ACLS and PALS certification required. · PALS Instructor and ACLS Instructor within three months of hire · Association for Talent Development Improving Human Performance Certificate within two years of hire. Experience: · Minimum three years’ experience in emergency medical services (EMS), preferably both in field and in hospital. · Minimum of two years’ experience planning and conducting training/education programs in an educational, corporate, healthcare or EMS setting. Other Knowledge/Skills/Abilities: · Demonstrate assessment, consultation and excellent human relation skills to work with a broad range of people in diverse settings, both internal and external to MHS. · Demonstrate ability to handle multiple projects at once, and execute learning plans from start to finish including the development, measurement and reporting of key performance indicators and outcomes. · Demonstrate ability to gather, interpret and analyze data in order to build an effective and efficient learning plan. · Demonstrate competency in providing feedback, drawing conclusions and providing recommendations for learning · Advanced facilitation skills coupled with exceptional listening skills; strong oral and written communication skills; demonstrated competency in presentations, classroom and small group instruction. · Demonstrate ability to evaluate and measure the quantitative and qualitative impact of educational initiatives to make sound, data-based decisions and show return on investment. · Demonstrated understanding of adult learning styles and instructional methods. · Demonstrated proficiency with computer/technical skills with reporting and presentation tools utilizing Microsoft Office applications. · Decision-making and problem-solving skills; motivation skills, demonstrate initiative and ability to self-direct and adapt. Pay Transparency $29.44 - $45.64 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/ If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com . Requests will be handled confidentially.