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Learning Experience Designer - Sales Enablement

Relativity · IL · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a microlearning program you designed. How did you know it worked?

What they are checking: Whether they can design short, modular learning and measure its effect on performance.

Tell me about a time you had to learn a complex product quickly to build training on it.

What they are checking: Whether they can master technical legal software content well enough to teach it.

What would you do

You will partner with a Sales Trainer. How do you divide the work and stay aligned?

What they are checking: Whether they can collaborate closely while owning the learning architecture and production side.

A sales leader asks for a training module by Friday. How do you decide what to build?

What they are checking: Whether they clarify the real performance need before producing content fast.

How do you keep training content current when the product changes often?

What they are checking: Whether they design modular content that is easy to update.

About the work

How would you redesign sales onboarding so it measurably reduces ramp time?

What they are checking: Whether they treat onboarding as a designed, measured program, as the posting describes.

How have you used AI tools to speed up content creation?

What they are checking: Whether they can build AI-assisted pipelines that turn ideas into training in days.

How do you design content for platforms like Highspot, an LMS or Slack so people actually use it in their work?

What they are checking: Whether they understand in-flow learning and design for where sellers already spend time.

How do you personalize learning for different sales roles?

What they are checking: Whether they build role-specific paths rather than one-size-fits-all content.

What learning metrics do you track beyond completion rates?

What they are checking: Whether they connect learning to behavior and business results.

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The full job description

As published by Relativity.

Posting Type Hybrid Job Overview This is a net new role and the capability that unlocks the team’s future-state vision. The Learning Experience Designer architects the microlearning ecosystem for Relativity’s sales enablement function — building fast, modular, AI-powered content that travels at the speed of the business. They also own onboarding as a designed, measured program — not a maintenance task. This person serves as the shared content engine for the full team, partnering closely with the Sales Trainer to co-design and co-deliver programs, and with the Director to shape the team’s overall learning model. Job Description and Requirements KEY RESPONSIBILITIES • Design and build microlearning programs across all four workstreams: commercial & tech stack, sales playbooks, role of the seller, and onboarding • Own the onboarding program as a designed, role-specific, personalized journey that measurably reduces ramp time • Build AI-assisted content pipelines that allow the team to turn ideas into deployed training in days, not weeks • Partner with the Sales Trainer to co-design programs — the Trainer brings field insight and delivery expertise , the LXD brings learning architecture and production capability • Manage the learning tech stack and ensure content is optimized for Highspot , LMS, Slack, and in-flow delivery • Measure content effectiveness through completion rates, assessment scores, and downstream productivity signals • Stay current on AI-forward learning tools and bring new capabilities to the team proactively QUALIFICATIONS Required • 5+ years in instructional design, learning experience design, or content strategy with a sales enablement focus • Deep expertise in microlearning design principles, spaced repetition, and modern LXD frameworks • Hands-on experience with AI-assisted content creation tools and rapid authoring platforms (Articulate, Arist, or equivalent) • Track record of owning onboarding program design — not just maintaining it • Strong visual and UX sensibility: ability to build content that is engaging, not just informative • Experience integrating learning content into seller workflow tools ( Highspot , Slack, Salesforce) Differentiators (Preferred) • Experience in a high-growth SaaS or legal tech environment • Familiarity with the e-discovery market or Relativity’s product ecosystem • Experience building a content production system from scratch, not inheriting a mature one WHAT SUCCESS LOOKS LIKE IN YEAR ONE • Onboarding redesigned as a role-specific, measured journey with a documented ramp baseline and improvement target • A working AI-assisted content pipeline in place — idea to deployed asset measured in days • Microlearning library established and adopted across all four workstreams • Content effectiveness reporting running on a regular cadence and informing what gets built next Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $116,000 and $174,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Change Management, Content Development, Facilitation, Leadership, Process Improvements, Program Management, Project Management, Stakeholder Management, Strategic Planning, Vendor Management

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