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Lead Health Unit Coordinator, 0.75 FTE

Bellin Gundersen · La Crosse, WI · Part time

Posted Sep 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a workflow you improved. How did you know it worked?

What they are checking: Whether they can lead efficiency projects and measure results.

How do you lead peers you also work alongside every shift?

What they are checking: Whether they can guide coworkers without damaging relationships.

How do you keep your own HUC skills sharp while leading?

What they are checking: Whether they stay hands-on and credible with the team.

Tell me about a time you suggested a change to your manager. How did you make the case?

What they are checking: Whether they can present ideas with clear benefits and costs.

What makes a great HUC, and how would you help the team get there?

What they are checking: Whether they have a clear picture of the role and how to develop it.

What would you do

You notice an Epic issue keeps causing delays for HUCs. What do you do?

What they are checking: Whether they can troubleshoot and work with the Clinical Manager to remove barriers.

A HUC keeps making the same mistake with transfers. How do you handle it?

What they are checking: Whether they coach directly and kindly, and loop in the manager when needed.

The unit is busy and two things need you at once, a training session and a short-staffed desk. What do you do?

What they are checking: Whether they put patient care first and reschedule training.

About the work

How would you train a brand-new HUC so they can work on their own?

What they are checking: Whether they can build a clear training plan with checklists and check-ins.

How do you roll out a new process to HUCs who work different shifts?

What they are checking: Whether they reach everyone, including nights and weekends, and confirm understanding.

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The full job description

As published by Bellin Gundersen.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 30 The Lead Health Unit Coordinator plays a pivotal role in supporting clinical operations under the direction of the Clinical Manager. This leadership position is responsible for developing and enhancing the HUC role, leading training initiatives, and driving efficiency and quality improvements within the unit. The Lead HUC also performs regular HUC duties to maintain hands-on competency and proficiency. What's Available: • Part-time, 30 hours a week or 0.75 FTE • 12-hour shifts, Day/Night rotating working 6:30am-6:30pm and 6:30pm-6:30am. • Weekend and Holiday rotation Key Responsibilities: • Lead the training and development of current and new Health Unit Coordinator staff on new programs and processes. • Assist in the design and implementation of efficiency and quality improvement initiatives. • Co-design strategic solutions aimed at achieving proficient and cost-effective outcomes. • Perform regular Health Unit Coordinator duties to maintain skill competency. • Maintain proficiency in the use of the Electronic Medical Record (EMR) system to troubleshoot application barriers and support role development. • Collaborate with the Clinical Manager to identify and remove workflow and application barriers. • Support a positive and productive work environment focused on continuous improvement. Qualifications: • Previous experience as a Health Unit Coordinator or in a similar clinical support role. • Strong knowledge and proficiency with Electronic Medical Record (EMR) systems. • Demonstrated leadership and training skills. • Excellent communication and collaboration abilities. • Ability to analyze workflows and contribute to process improvements. • Commitment to maintaining high standards of quality and efficiency. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer

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