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IT Infrastructure & AI Enablement Intern (Summer 2027)

Zurn Elkay · Milwaukee, WI · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you taught yourself a new technology.

What they are checking: Whether they can learn independently, which matters in a fast-moving field like AI.

How would you document a process so the next intern could repeat it?

What they are checking: Whether they leave work others can build on, not just finish their own tasks.

Why does IT infrastructure and AI at a manufacturing company interest you?

What they are checking: Whether they see how technology supports manufacturing and are motivated beyond the job title.

What would you do

If a department wanted to use an AI tool, what risks would you want IT to check first?

What they are checking: Whether they think about data privacy, security and accuracy before rolling out AI tools.

How would you measure whether an AI tool is actually helping employees do their work?

What they are checking: Whether they think about real outcomes and adoption rather than just installing tools.

You make a configuration change and something breaks. What do you do?

What they are checking: Whether they own the mistake, roll back carefully and communicate quickly.

About the work

What experience do you have with servers, networks or cloud platforms, even from school or personal projects?

What they are checking: The real hands-on foundation they bring to an infrastructure internship.

How would you explain a large language model to an employee who has never used one?

What they are checking: Whether they understand AI tools well enough to explain them simply to non-technical colleagues.

Tell me about a script or automation you wrote to save time.

What they are checking: Their practical coding ability and instinct to automate repetitive work.

A user says the network is slow. How would you start figuring out why?

What they are checking: Their troubleshooting process, moving from basic checks to narrowing the cause.

Practice this interview out loud.

Offer builds a real interview for this exact role at Zurn Elkay from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Zurn Elkay.

IT Infrastructure & AI Enablement Intern (Summer 2027) The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com. If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family! If you are a current employee, please navigate here to apply internally. Job Description The IT Infrastructure & AI Enablement Intern will support Zurn Elkay's technology organization through hands-on experience with Client Services, Digital Workplace technologies, and AI-driven business solutions. This role provides exposure to enterprise IT operations, Microsoft 365, AI tools, and end-user support while working alongside technical and business teams. Key Responsibilities Client Services & Digital Workplace • Provide technical support for hardware, software, and Microsoft 365 applications. • Assist users with troubleshooting and issue resolution. • Support SharePoint, Teams, OneDrive, and Copilot initiatives. • Create user documentation, knowledge articles, and training materials. • Research and evaluate new workplace technologies and productivity tools. AI Enablement & Innovation • Support adoption of Microsoft Copilot, AI Agents, and other AI technologies. • Develop and test AI use cases, prompts, and workflow automation solutions. • Assist with AI training, communications, and user enablement activities. • Research emerging AI trends and recommend opportunities for business value. Systems Administration • Assist with system administration, cloud technologies, and technology deployments. • Monitor system performance and support operational improvements. • Participate in initiatives that improve efficiency, scalability, and security. Qualifications/Requirements • Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Data Science, or a related field. • Experience with Microsoft Office applications (Word, Excel, PowerPoint). • Familiarity with Microsoft Copilot, ChatGPT, or other AI platforms. • Strong communication, analytical, and problem-solving skills. • Ability to learn quickly and work effectively in a team environment. Capabilities and Success Factors • Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. • Customer Focus – Building strong customer relationships and delivering customer-centric solutions. • Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. • Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. • Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels. **THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.** E qual Opportunity Employer – Minority/Female/Disability/Veteran

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