Jobs › Smithfield Foods

IT Business Analyst - Device & Mobility Management

Smithfield Foods · St Charles, IL · $60,000–$87,500 a year · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you were the go-between for business users and IT. How did you keep both sides aligned?

What they are checking: Whether they can serve as the liaison the posting describes without losing trust on either side.

Tell me about a training you created for users who weren't very comfortable with technology.

What they are checking: Whether they can make training simple and useful for plant employees.

What would you do

How would you roll out a device update across many plants without disrupting production?

What they are checking: Whether they plan rollouts carefully with testing, phasing and communication.

A vendor's device isn't performing as promised in a cold, wet plant environment. How do you handle it?

What they are checking: Whether they can manage external partners and push for results with clear evidence.

How do you decide which system enhancements to recommend first?

What they are checking: Whether they prioritize by business impact rather than by who asks loudest.

A plant manager says IT is too slow to fix device problems. How do you respond?

What they are checking: Whether they listen, find the real bottleneck and improve the process rather than get defensive.

About the work

What mobile device management platforms have you worked with, and what did you manage with them?

What they are checking: Whether they have hands-on device and mobility management experience, which is the focus of the role.

Walk me through how you'd gather requirements from plant users who need rugged handheld scanners.

What they are checking: Whether they can translate floor-level needs into clear technical requirements.

How do you keep mobile devices secure when they're shared between shifts?

What they are checking: Whether they understand policies like enrollment, app control and remote wipe for shared devices.

How do you track device inventory and lifecycle across many sites?

What they are checking: Whether they can keep accurate records so devices are replaced on time and not lost.

How do you document a process change so support teams can handle it after go-live?

What they are checking: Whether they create clear documentation that keeps systems running after the project ends.

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The full job description

As published by Smithfield Foods.

If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. Have a seat at our table. When you join Smithfield, you become part of something special – a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact. Apply Now! THE VALUE YOU’LL BRING: The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. As an IT Business Analyst at Smithfield Foods, you will serve as the key liaison between business users, IT teams, and external partners to ensure technology solutions meet business needs. You will identify system enhancements, process improvements, and training opportunities while supporting system implementations, upgrades, and daily operations. In this role, you will combine business acumen, technical understanding, and strong communication skills to translate requirements into effective solutions that drive efficiency, reliability, and performance across Smithfield’s enterprise systems. WHAT YOU’LL DO: The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned. • Business Analysis & System Support: Act as the primary contact for business users on system-related issues, coordinating with IT and vendors to resolve incidents and improve performance. • Requirements Gathering & Testing: Partner with internal and external stakeholders to define business requirements, develop functional specifications, and create and execute test scenarios for enhancements and new implementations. • Process Improvement: Analyze existing business processes to identify automation opportunities and recommend innovative uses of technology to improve efficiency and accuracy. • Implementation & Change Readiness: Support system implementations and upgrades by developing training materials, leading user sessions, establishing super user forums, and ensuring business readiness for go-live. • Project Management: Utilize project management skills to define priorities, manage timelines, allocate resources, and provide consistent progress updates to leadership. • Application Maintenance: Provide application support including troubleshooting, data corrections, and coordination with IT support groups to ensure system stability and user satisfaction. • Reporting & Analytics: Collaborate with business partners to design and develop reports and dashboards that support operational and strategic decision-making. • Cross-Functional Collaboration: Partner with cross-channel teams to identify opportunities for continuous improvement and share best practices across business units. • Planning & Alignment: Contribute to the development of annual plans and strategies that align system enhancements with overall business objectives. WHAT WE’RE SEEKING: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Education & Experience: Bachelor’s degree from an accredited four-year college or university and 2+ years of relevant experience; or equivalent combination of education and experience. • Technical Knowledge: General knowledge of IT systems and SAP, with a strong understanding of system interfaces between SAP and third-party applications. • Analytical & Problem-Solving Skills: Ability to understand system capabilities, analyze data, and identify improvement opportunities to enhance performance and usability. • Communication & Collaboration: Strong verbal and written communication skills with the ability to effectively engage planners, peers, and executive leadership. • Business & IT Liaison Experience: Demonstrated success in bridging business and technical teams through systems support, requirements gathering, and testing coordination. • Leadership & Continuous Improvement: Proven ability to facilitate change, drive operational excellence, and promote a culture of continuous improvement aligned with Smithfield’s values. • Project Management: Experience managing timelines, deliverables, and resources across multiple projects in a fast-paced environment. • Teamwork & Culture Fit: Respectful, approachable, and team-oriented, with a commitment to building strong working relationships and contributing to a positive work environment. 
The expected pay range for this position is $60,000 - $87,500 annually.

 Smithfield Foods provides pay ranges that reflect its good faith estimate of the salary or hourly wage the company reasonably expects to pay for a position at the time of hire. Individual compensation will be determined based on several factors, including but not limited to, the scope and responsibilities of the role, location of the position, the candidate’s qualifications and experience, internal equity, external market pay for comparable positions and budget considerations. At Smithfield Foods, base pay represents only one aspect of the comprehensive total rewards package. Learn more about our benefits package here. 

Relocation Package Available

Yes

 EEO Information Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.

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