Intake Coordinator Home Medical Equipment - Full Time Days
Posted Sep 17, 2026 · We last checked this listing on Sep 22, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Full time days at Crystal Lake. How does that fit your life?
What they are checking: The posting states the schedule and the site.
What would you do
How do you work out what equipment a patient actually needs from a referral that is vague?
What they are checking: The posting names identifying home medical equipment needs of patients.
A discharge planner needs equipment at a patient's home today. What do you do?
What they are checking: The posting names direct contact with discharge planners to coordinate delivery.
How do you chase an order from a physician who is hard to reach?
What they are checking: The posting names obtaining orders, and a missing order stops a discharge.
How do you keep several referrals moving at once without losing one?
What they are checking: Intake work is a queue and each referral has its own thread.
How do you explain to a patient or family what equipment they will get and when?
What they are checking: The patient is waiting at home and the coordinator is who tells them.
About the work
Tell me about taking referrals for home medical equipment.
What they are checking: The posting names receiving referrals and identifying the equipment a patient needs.
Walk me through gathering what you need on a new referral.
What they are checking: The posting names gathering information on new referrals and obtaining orders.
How do you negotiate with a vendor who is not under contract?
What they are checking: The posting names negotiating contracts and payments with third party vendors not contracted.
How do you decide whether a patient meets the criteria for equipment?
What they are checking: The posting names the criteria test before a non-contracted vendor is used.
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As published by Northwestern Medicine.