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Institutional Sales Coordinator

Baird · Milwaukee, WI · Full time

Posted Jun 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you juggled several urgent requests from different people at once.

What they are checking: Whether they prioritize sensibly in a fast-paced team where everyone thinks their task is first.

Tell me about a time you improved a routine process for your team.

What they are checking: Whether they look for ways to make daily work better, which this team says it values.

How do you handle a demanding person who is short with you under deadline pressure?

What they are checking: Whether they stay steady and professional in a high-expectation environment.

What would you do

Walk me through how you would plan a full day of client meetings in another city for two Institutional Officers.

What they are checking: Whether they think through travel, timing, catering and backup plans so the day runs without the officers noticing the work.

A flight is cancelled the night before a non-deal roadshow day. What do you do first?

What they are checking: Whether they stay calm and solve logistics problems fast when client meetings are at stake.

How do you keep CRM records accurate when the team is too busy to log their own client interactions?

What they are checking: Whether they can keep data clean, which the team relies on to focus on client needs.

An officer gives you rough verbal notes and asks for a polished client letter in an hour. How do you approach it?

What they are checking: Whether they can write professionally and quickly from loose instructions.

About the work

How do you manage a shared calendar for several officers so coverage is never missed?

What they are checking: Whether they have a system for tracking travel, time off and meetings across a team.

What do you know about events like NDRs, conferences and company visits, and why do institutional clients value them?

What they are checking: Whether they understand the business purpose behind the logistics they coordinate.

What Excel tasks are you comfortable with, and give me an example of a report you built.

What they are checking: Whether their Excel skills match the moderate-complexity reporting this role requires.

Practice this interview out loud.

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The full job description

As published by Baird.

We are seeking a client service individual who is highly driven and successful at managing multiple priorities. This position supports a dynamic sales team. The environment is fast-paced and excellence is expected. Individuals with a desire to improve day-to-day duties and the broader team thrive in this environment. The Impact You'll Make: • Manage scheduling and logistics for full-day client meetings, including preparation of detailed itineraries and coordination of travel, accommodations, catering, group events, transportation, etc. for several days per week • Coordinate & manage a dynamic team calendar for several Institutional Officers; tracking travel, vacations, internal meetings, and special events to ensure proper coverage and execution of all meetings • Work with the team to schedule client meetings, coordinate conference calls and promote attendance to Baird events (NDRs, Conferences, Field Trips, Company Visits, Dinners, etc.) • Maintain client records using a variety of research tools to preserve accuracy. Perform Word and Excel functions of moderate complexity. Compose letters, memos, and reports from verbal or written instructions • Assemble client materials; compile research, record portfolio holdings, and maintain CRM system to help the team focus on client needs • Prepare and submit detailed client interaction reports, summarizing engagement activities over defined periods, ensuring content is clear and accurate for client review • Develop and maintain relationships with associates in Corporate Access, Conference Services, Trading, Research, the Equity Capital Markets Desk, and the team of Equity Coordinators • Manage incoming and outgoing communications; provide information or direct inquiries, addressing questions that require knowledge of departmental and company functions • Process Institutional Officers’ expense reports; checking for accuracy and appropriate receipts to ensure prompt payment • Perform other duties as assigned What You'll Bring to Baird: • Bachelor’s degree preferred and a minimum of 1-5 years’ experience performing support functions. Industry experience helpful. SIE, Series 7 and 63 are a plus • Exceptional organizational skills – is consistent, dependable, and accurate. Ability to prioritize daily workflow to effectively meet deadlines • Exceptional communication skills - ability to effectively exchange ideas and information or influence others with a high level of professionalism • Must be detail oriented and recognize errors in numbers, spelling, grammar, and punctuation. Must demonstrate good follow-through skills to ensure a successful result • Strong team player mentality- willing to pitch in and help other team members and leaders, as necessary. Flexible and highly adaptable • Ability to tolerate peak workloads, to deal with constant interruptions and to maintain flexibility and composure in a high volume, high-intensity environment • Ability to work independently in a fast-paced team environment with minimal supervision • Excellent PC skills –Advanced knowledge of Microsoft Word, Excel, and PowerPoint. Experience utilizing pivot tables is helpful #LI-AK1 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

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