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Import Trade Operations Lead (U.S. & Canada)

Motorola Solutions · Elgin, IL · $110,000–$140,000 a year · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you improved an import compliance process.

What they are checking: Whether they have made real improvements, not just maintained existing processes.

How do you train others on import compliance?

What they are checking: Whether they can share knowledge so the whole team makes fewer mistakes, which a lead should do.

What would you do

You find that a product has been classified wrong for a year. What do you do?

What they are checking: Whether they know about prior disclosure and correcting errors openly to reduce penalties.

How do you explain a compliance requirement to a procurement team that sees it as slowing them down?

What they are checking: Whether they can work with business teams while still enforcing compliance rules.

A shipment is held at the border and a factory needs the parts. What do you do?

What they are checking: Whether they act quickly with brokers and customs while staying compliant under pressure.

About the work

Walk me through how you classify a product under the HTS when it could fit more than one heading.

What they are checking: Whether they use the General Rules of Interpretation and rulings, not guesswork, for classification.

How do you manage customs brokers to make sure entries are filed correctly?

What they are checking: Whether they oversee brokers actively and review their work, since the importer stays responsible.

What differences between U.S. and Canadian import rules matter most in your daily work?

What they are checking: Whether they know both countries' systems well, which the role covers directly.

What records do you keep to prepare for a customs audit?

What they are checking: Whether they understand recordkeeping rules that let the company prove its import declarations.

How do you stay up to date on tariff changes and new trade rules?

What they are checking: Whether they track changes closely, which affects cost and compliance in a fast-changing area.

Practice this interview out loud.

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The full job description

As published by Motorola Solutions.

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Global Logistics and Trade Operations department supports the transport, import, and export operations for all MSI sites. Import Trade Operations is responsible for Import declarations, compliance, and procedures aligned to Government Customs requirements. This position is part of the Supply Chain Procurement Team in the Product Procurement Organization. Job Description NOTE: This is a hybrid role - Candidate must reside in the Chicagoland area with the ability to work from the office 3-day per week. Position Summary The Import Trade Operations Lead is a critical role responsible for ensuring the company's strict adherence to all U.S. and Canadian import regulations and compliance standards. This position demands a highly experienced professional with a comprehensive understanding of import operations, HTS classification, and customs brokerage procedures. The successful candidate will serve as a subject matter expert, providing guidance and support to internal teams and external partners to facilitate the smooth and compliant import of goods. Key Responsibilities • Cross-Border Regulatory Compliance: Oversee and enforce full compliance with U.S. Customs and Border Protection (CBP), Canada Border Services Agency (CBSA), and relevant Other Government Agencies (OGAs). • Harmonized Tariff Schedule (HTS) & Classification: Audit and maintain accurate U.S. and Canadian HTS tariff classifications in coordination with a third-party managed Trade Service, overseeing Chapter 99, Section 232, AD/CVD, and item database integrity. • Broker & Vendor Operations: Manage external U.S. and Canadian customs brokers supporting quality reviews, import declarations, pre/post-entry summary audits, entry data aggregation, and post-summary corrections. • Audit & Financial Reporting: Prepare financial documentation for ACH duty payment reconciliation, value reconciliation filings (transfer pricing, tooling, assists, pricing changes), support internal and external customs audits, and ensure compliance with US CBP and CBSA import regulations. • Regulatory Expertise : Maintain an up-to-date knowledge of import regulations and other relevant trade compliance legislation to to optimize compliance, tariff spend and duty treatment. • Cross-Functional Support: Collaborate daily with purchasing, logistics, engineering, and finance to resolve cross-border shipment delays and drive continuous improvement projects. • Prioritization & Time Management : Effectively manage multiple priorities and deadlines in a fast-paced, dynamic environment. Qualifications • Experience: Minimum of 5+ years of trade compliance experience focusing specifically on U.S. and Canadian customs operations and import logistics. • Licensure: A current and valid U.S. Customs Broker License (LCB) is required. • Regulatory Expertise: In-depth knowledge of U.S. and Canadian (CBSA) import requirements, valuation rules, OGA requirements and tariff classification procedures. • Preferred Experience: Working knowledge of USMCA rules of origin , Foreign Trade Zones (FTZ) , Duty Drawback , Country of Origin determinations , and Incoterms . • Documentation & Analytical Skills: Proven expertise in auditing import documentation, conducting tariff spend analysis, and reviewing technical product specifications. • Communication Skills: Excellent written and verbal communication skills, with the ability to clearly articulate complex information. • Organizational Skills: Exceptional ability to manage and prioritize multiple tasks and meet deadlines effectively. Work Requirements • Location: Must reside in the Chicagoland area with the ability to work in-office 3 days per week. • Work Authorization: Legal authorization to work in the U.S. indefinitely is required (employer work permit sponsorship is not available). #LI-MM4 LI-HYBRD Target Base Salary Range: $110,000.00 - $140,000.00 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements • Bachelor's Degree • 5+ years of experience in trade compliance or similar business disciplines. • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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