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HRIS Analyst - UKG Technology

Charter Manufacturing · Mequon, WI · Full time

Posted Aug 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you implemented a new capability in an HCM system. What went well and what would you change?

What they are checking: Hands-on implementation experience and honest reflection on what they learned.

Describe how you'd explain a system limitation to an HR user who really wants a feature.

What they are checking: Service mindset and clear communication when the answer is not what the user hoped for.

What do you do to keep learning as UKG adds features?

What they are checking: Curiosity and self-directed growth, which the team says it values as the platform evolves.

What would you do

A supervisor says a group of employees' punches aren't calculating overtime correctly. How do you investigate?

What they are checking: Methodical troubleshooting of time and pay issues, where errors directly affect people's paychecks.

You find that an existing workflow has been set up in a way that doesn't match current policy. What do you do?

What they are checking: Whether they raise process gaps to the right owners rather than quietly patching around them.

About the work

What UKG products have you worked in, and what parts did you configure yourself?

What they are checking: The real depth of their UKG foundation, separating power users from people who configured the system.

In a manufacturing setting, timekeeping and pay rules get complicated with shifts and premiums. How have you set up or fixed pay rules in UKG?

What they are checking: Whether they can handle shift differentials, overtime and schedules that hourly plant workers depend on.

How do you gather requirements from HR when they ask for a new workflow?

What they are checking: Turning a business need into a clear design, which the job summary centers on.

How do you test a configuration change before it goes live, especially one that touches payroll?

What they are checking: Testing discipline where mistakes are costly and visible to every affected employee.

How do you keep employee data secure when you have broad access to the system?

What they are checking: Respect for confidentiality and good habits around role-based access.

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The full job description

As published by Charter Manufacturing.

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! Charter Manufacturing is hiring an HRIS Analyst to support our UKG Technology team! This is an opportunity for a curious, service-minded HRIS professional who enjoys solving problems, understanding how processes work, and helping people use technology more effectively. You will join a collaborative HRIS team that is continuing to expand and optimize its UKG capabilities and learning together as the platform evolves. We are looking for someone who brings a strong UKG foundation, asks thoughtful questions, enjoys troubleshooting, and is motivated to develop deeper configuration and technical expertise. Job Summary: Perform system oversight of current Human Capital Management (HCM) applications. Oversee existing HRIS set-up and workflow design while implementing additional capability regarding HR business processes/needs. Investigate, modify, and implement additional capabilities. Work closely with Human Resources to understand business requirements and ensure that existing workflows and set-up meet business needs across the HR organization. Role Summary and Impact: As an HRIS Analyst, you will serve as a front-line partner to HR users and business stakeholders, helping them resolve system issues, improve processes, and make the most of our UKG platform. You will troubleshoot break/fix issues, support system testing and release activities, contribute to large enhancements and HR projects, and create clear documentation that helps end users successfully navigate the system. You will work across Time and Attendance, Position specifics: • Location: Mequon WI • Schedule: Hybrid (3 days in office, 2 days remote) • Travel: Up to 5% • Relocation Benefits available within the US • Applicants must be authorized to work for any employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time. Key responsibilities: • Manage system administration including security structure, business process configuration, and ongoing inbound and outbound integrations. • Oversee regression testing and roll-out of future releases. • Lead research, design, configuration, and testing of new system solutions. • Think critically as an HR practitioner and technical resource to balance practical HR application with system functionality. Translate high-level HR business requirements into functional specifications for HR system development and manage changes to such specifications. • Participate in related core system/function projects that overlap with HR system functionality. • Serve as primary liaison to HR system vendor(s) to understand technology capabilities and recommend solutions that address business needs. • Provide day-to-day end-user support (primarily to the HR function), including troubleshooting and resolution of all requests and issues. • Design and implement custom reporting/analytics and dashboards to align with HR strategy. • Identify and recommend opportunities for Continuous Improvement to maximize process and systems efficiencies. Proactively manage HR system foundational data and measure the quality of HR data used in analysis. • Responsible for effective communication through regular updates, user documentation, and ongoing training materials. • Train new HR team members on core HCM functionality. • Follow Environmental, Quality and Safety Management System procedures and requirements. • Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description. What you’ll need: • Bachelor’s Degree in Business Administration, Information Technology, or related degree. • Five plus years’ in HRIS oversight, configuration, and support. • Understanding of UKG functionality. • UKG experience in UKG Pro and Workforce Management Technologies (WFM). • Strong written and verbal communication skills that is adaptable to different audiences. • Ability to think analytically and troubleshoot basic to complex system functionality. • Advanced knowledge of Microsoft Office Products. Nice to haves: • Functional Human Resources experience. • Quantitative data experience working with data visualization and HR analytics • Strong interpersonal, collaboration, and team skills. • Experience supporting an HRIS capacity within a manufacturing environment. About Us: Charter Manufacturing Company, Inc. is a family-owned steel and iron production and manufacturing company that was founded in the 1930s. Our will to grow is our success. It is the result of Charter's respected team of employees, each person’s dedication to continuous improvement and an entrepreneurial spirit that thrives within the Charter family. Take the next step in your career, apply today! #LI-PF1 #LI-HYBRID #CharterManufacturing #CharterCareers #OneFamilyOneTeam #UKG #HRIS We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

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