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HR Shared Service Intern (Summer 2027)

Zurn Elkay · Milwaukee, WI · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What interests you about HR, and specifically about shared services work?

What they are checking: Whether they understand shared services is about accurate, high-volume support rather than only strategy work.

How do you handle confidential information, like someone's pay or medical leave?

What they are checking: Whether they understand privacy at a level the team can trust from the very first day.

Tell me about a time you had to be very accurate with data entry or records.

What they are checking: Whether they are careful with details, since HR record errors affect people's pay and benefits.

Tell me about a time you had to deal with someone who was upset.

What they are checking: Whether they can stay calm and helpful when employees contact HR during stressful moments.

What would make this internship a success for you?

What they are checking: Whether their goals match the work and whether they would take ownership of a project.

What would you do

An employee emails asking why their paycheck looks wrong. How would you handle that as an intern?

What they are checking: Whether they would respond kindly, gather facts and route it correctly instead of guessing at an answer.

If you noticed the same question coming in again and again, what would you do with that?

What they are checking: Whether they think about improving the process, like an FAQ or knowledge article, not just answering tickets.

How would you keep track of many small requests so nothing falls through the cracks?

What they are checking: Whether they have a system for follow-up, which is the core of a shared service role.

About the work

What HR systems or tools have you used, even in a class or a part-time job?

What they are checking: Whether they are comfortable learning an HRIS and working inside structured systems all day.

What do you know about employment basics like I-9 verification or the onboarding process?

What they are checking: Whether they have some foundation in the compliance steps that shared services teams handle every day.

Practice this interview out loud.

Offer builds a real interview for this exact role at Zurn Elkay from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Zurn Elkay.

HR Shared Service Intern (Summer 2027) The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow. Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions. Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com. If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family! If you are a current employee, please navigate here to apply internally. HR Intern responsible for providing support in carrying out human resources functions such as recruitment, workforce management, weekly reporting. The intern will be based in our Zurn Headquarters located in Milwaukee, WI. Key Accountabilities • In partnership with the Shared Services team, completes assignments in areas such as: Onboarding, Off-boarding, Benefits, HR system data entry, and Reporting. Assist with the onboarding of new hires. • Professionally and accurately responds to written and oral inquiries from employees, managers, and HR partners regarding HR questions, HR policies or Benefits. This will include telephone, chat, or e-mail. • Interfaces with Human Resource Partners, HRIS, Talent Acquisition, Talent Management, Compensation, Benefits, Payroll, IT, and variously levels of Management to assist in the administration and support of employee issues and problems • Quickly and accurately resolves cases in professional, sensitive, customer-focused manner. • Escalates complex cases to the HR Shared Services Manager. • Assist with various HRSS projects • Other related projects and duties as assigned Qualifications/Requirements • Currently enrolled in an accredited University, working towards a bachelor’s degree in Human Resource Management or related field • Experience in Workday is a plus • Proficient in Microsoft Excel, Outlook, Word, and PowerPoint • Demonstrate excellent communication skills (written & verbal) • Ability to manage multiple tasks effectively and efficiently • Excellent organizational skills to provide efficient and timely follow up to deadlines • High attention to detail and accuracy Capabilities and Success Factors • Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals. • Drives Results – Consistently achieving results, even under tough circumstances. • Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems. • Interpersonal Savvy – Relating openly and comfortably with diverse groups of people. • Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. **THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.** E qual Opportunity Employer – Minority/Female/Disability/Veteran

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