Jobs › Sonesta Hotels

Housekeeping Supervisor - Part Time

Sonesta Hotels · Chicago, IL · $26.67–$27.67 an hour · Part time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led a team or trained someone new.

What they are checking: Whether they can support and guide housekeeping staff as a supervisor.

This is a part-time role. What days and hours can you work, including weekends?

What they are checking: Whether their availability matches when housekeeping needs supervision most.

How do you keep the team motivated during long, physical shifts?

What they are checking: Whether they can support morale in a demanding job.

What would you do

It is a big checkout day and two attendants call out. How do you get rooms ready in time?

What they are checking: Whether they can reassign work and prioritize arrivals when the team is short.

An attendant keeps missing the same details in their rooms. How do you handle it?

What they are checking: Whether they coach with respect and follow up, rather than redoing the work or ignoring it.

How do you work with the front desk to get early check-in rooms ready first?

What they are checking: Whether they coordinate with other departments to meet guest needs.

A guest complains that their room was not clean. What do you do?

What they are checking: Whether they fix the problem fast and take it seriously as a learning moment for the team.

About the work

Walk me through how you inspect a guest room. What do you look at first?

What they are checking: Whether they have a consistent inspection routine that catches what guests notice.

What safety rules matter most for housekeeping staff, like chemicals and lifting?

What they are checking: Whether they protect the team from common injuries and chemical hazards.

How do you keep public areas looking good throughout the day?

What they are checking: Whether they plan for lobbies and public spaces, not just guest rooms.

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The full job description

As published by Sonesta Hotels.

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). What this role is all about What this role is all about Clean, comfortable, and welcoming spaces help create the memorable guest experiences we’re known for. As the Housekeeping Supervisor, you’ll help lead housekeeping operations while ensuring guest rooms, public spaces, and hotel areas consistently meet the highest standards of cleanliness and presentation. This role is perfect for someone who thrives in a fast-paced hospitality environment and enjoys balancing team support, operational coordination, and guest satisfaction. You’ll oversee housekeeping team members, room inspections, and daily housekeeping operations while helping keep the hotel guest-ready at all times. If you’re organized, dependable, and passionate about hospitality operations — we’d love to meet you. What you’ll be doing What you’ll be doing • Support daily housekeeping operations across guest rooms, suites, public spaces, and back-of-house areas. • Supervise, support, and guide housekeeping team members to ensure cleanliness, presentation, and guest service standards are consistently maintained. • Inspect guest rooms, public spaces, and operational areas to ensure hotel brand standards and cleanliness expectations are met. • Monitor room readiness, housekeeping productivity, operational flow, and guest satisfaction throughout shifts. • Respond quickly and professionally to guest requests, operational concerns, and service recovery situations. • Partner closely with Front Office, Engineering, Laundry, and hotel leadership teams to support seamless hotel operations and guest experiences. • Assist with onboarding, training, scheduling, coaching, and operational communication for housekeeping team members. • Ensure compliance with sanitation standards, OSHA regulations, chemical handling procedures, hotel safety policies, and operational guidelines. • Maintain housekeeping closets, storage areas, supplies, linens, and operational equipment in clean and organized condition. • Support VIP arrivals, group business, deep cleaning projects, room inspections, and special operational assignments as needed. • Help foster a positive, collaborative, and guest-focused environment aligned with Sonesta’s People People philosophy. • Any other duties as assigned. What great looks like • Previous housekeeping, hotel, hospitality, cleaning, laundry, or facilities experience preferred. • Previous leadership or supervisory experience within hospitality or housekeeping operations preferred. • Strong knowledge of housekeeping operations, room inspection standards, cleaning procedures, and hospitality service expectations. • Excellent communication, teamwork, organizational, and problem-solving skills. • Ability to multitask and thrive in a fast-paced hospitality environment. • Strong attention to detail with a focus on cleanliness, presentation, and guest satisfaction. • Knowledge of sanitation procedures, OSHA regulations, chemical handling standards, and hotel safety guidelines preferred. • Positive, dependable, and service-focused leadership approach. • Flexible availability including mornings, evenings, weekends, holidays, and on-call support as needed. • A passion for hospitality, teamwork, operational excellence, and creating exceptional guest experiences. Anticipated Pay Range & Additional Job Information Pay range $26.67 to $27.67 Pay rate outlined follows contract requirements. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including: • Medical and Dental Insurance • Paid Vacation and Sick Days • Paid Holidays • Pension • Legal Services • Maternity and Parental Leave Go Beyond @SonestaHotels WHO WE ARE We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Our Commitment to You Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Before You Apply To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

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