Jobs › Equity LifeStyle Properties

Housekeeper-1

Equity LifeStyle Properties · Plymouth, WI · Full time

Posted Jul 19, 2024 · We last checked this listing on Oct 6, 2026

Apply at Equity LifeStyle Properties

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What does five-star clean mean to you when you look over a room before you leave it?

What they are checking: Whether they hold themselves to a guest-ready standard instead of just finishing the checklist.

Tell me about a time you had more rooms to clean than time allowed. How did you handle it?

What they are checking: Whether they work efficiently under pressure and ask for help before standards slip.

Tell me about a time you helped a coworker in a different role.

What they are checking: Whether they are a team player who assists maintenance and other staff when needed.

What would you do

You are cleaning a cabin and notice a leaking faucet and a broken window lock. What do you do?

What they are checking: Whether they report maintenance concerns to the resort manager or maintenance supervisor right away.

A guest arrives early and the cabin is not ready. They are frustrated. How do you respond?

What they are checking: Whether they stay patient and helpful with guests while being honest about timing.

After a big resort event, you are asked to help clean up the clubhouse. How do you approach it?

What they are checking: Whether they willingly help across the resort, since assisting with events and other staff is part of the job.

You find a guest's wallet left behind in a rental. What do you do?

What they are checking: Whether they handle lost items honestly and follow a clear process to return them.

About the work

Walk me through how you would clean a rental cabin between guests.

What they are checking: Whether they have a consistent order of work that leaves nothing missed when new guests arrive.

How do you keep track of cleaning supplies so you do not run out mid-shift?

What they are checking: Whether they watch inventory and request refills ahead of time, as the role asks.

How do you stay safe when using cleaning chemicals?

What they are checking: Whether they know not to mix chemicals and use gloves and ventilation, protecting themselves and guests.

Practice this interview out loud.

Offer builds a real interview for this exact role at Equity LifeStyle Properties from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Equity LifeStyle Properties.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Housekeeper-1 in Plymouth, Wisconsin. What you'll do: Our h ousekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. Your job will include: • Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping , dusting, vacuuming and removing trash. • Housekeepers also clean cabins and rentals to prepare for new guests. • Keep rentals and common areas clean and maintain them to our standards. • Keep track of cleaning supply inventory and request refills as needed. • Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor. • As a housekeeper you will also assist the maintenance staff and other staff members as needed. • Assist with cleaning up resort-sponsored guest activities and functions. • Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern. • Solve guest-related problems and address conflicts with a positive attitude. • Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed. • Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated. • Provide outstanding customer service. Experience & skills you need: • High school diploma or the equivalent. • One to three years of experience in a housekeeping role. • Knowledge of cleaning supplies and products. • Previous housekeeping experience is a plus. • Organizational skills and attention to details. • Valid driver’s license, good driving record and current auto insurance. • Ability to lift up to 50 pounds. • Willing and able to work weekends and holidays as needed. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Apply at Equity LifeStyle Properties