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Host/Hostess at PJ's

Sentry Insurance · Stevens Point, WI · Part time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How would you greet a guest so they feel welcome from the moment they walk in?

What they are checking: Their warmth and first impression skills, which set the tone for the meal.

Tell me about a time you stayed organized when things got hectic.

What they are checking: Whether they can keep track of many details during a rush.

Why do you want to work at PJ's?

What they are checking: Whether they are drawn to a busy restaurant with high service standards.

Tell me about a time you worked closely with a small team to get something done.

What they are checking: Whether they work well in a small team where everyone depends on each other.

What would you do

It is a Friday night, every table is full and people are waiting. How do you give an honest wait time?

What they are checking: Whether they can manage the waitlist and set expectations guests will trust.

A guest is upset because their wait is much longer than you told them. What do you do?

What they are checking: Whether they apologize, offer a solution and involve a manager when needed.

What would you do if you noticed a table or the entry area was not clean?

What they are checking: Whether they take ownership of the dining room's appearance, which is part of the role.

This job is under 20 hours and on-call. What does your availability look like?

What they are checking: Whether their schedule fits a part-time, on-call position.

How do you handle a regular guest who asks for a table that is already promised to someone else?

What they are checking: Whether they can stay fair and gracious with special requests.

About the work

How do you decide where to seat guests so no server gets overloaded?

What they are checking: Whether they understand that seating flow affects the whole restaurant's service.

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The full job description

As published by Sentry Insurance.

The Host/Hostess is responsible for greeting, welcoming and seating all guests on a timely and courteous basis PJ's at SentryWorld is seeking an energetic and enthusiastic Hosts (Less Than 20 hours and On-call) to join our team. We work as a small team and have very high standards of service, meaning we work hard and with precision, while delivering on our hospitality standards of customer service. Apply today and come work at one of the most popular restaurants in central Wisconsin! What You’ll Do As a Host/ Hostess , you will: • Graciously greet guests, escort them to their table and provide menus • Manage seating chart and monitor restaurant activity to determine seating and dining flow • Manage restaurant waiting list during high volumes to accurately establish waiting time estimates for guests • Address any issues/complaints from guests and offer solutions to ensure guest satisfaction. Inform managers or supervisor of any issues. • Routinely inspect restaurant to ensure a clean and sanitary dining experience What it Takes • Age requirement of 16+ required • High School Diploma or equivalent work experience • 0-2 years of related hospitality experience preferred • Excellent communication and guest relationship skills • Organized and effective work style • Strong attention to detail, and ability to handle multiple tasks • Ability to work non-standard hours including nights, weekends and holidays as needed What You’ll Receive As a member of our team, you may be eligible to enjoy our rewarding benefits and perks including: • Competitive Compensation  to reward you for your hard work every day • Employee  Discounted  Shift Meals and Golf rates About SentryWorld SentryWorld is the hospitality component of our business and is a tribute to our roots in the community of Stevens Point, Wisconsin. Since the early 1980s, it’s served as a celebration of the city, state, region, and people who made it possible. SentryWorld offers numerous ways to play, engage, and relax. It stands as a beacon in Wisconsin’s burgeoning golf community as a world-class, award-winning, 18-hole public golf course. SentryWorld also features banquet facilities, a sports complex, and two restaurants— The Library & PJ’s – SentryWorld, all located on the campus of the Sentry home office. Our latest addition, The Inn at SentryWorld, is a 64-room, upscale boutique hotel located just off the 18th-hole fairway of the golf course. To help serve these operations, we employ a versatile staff to help make the experience as memorable as possible for our guests. Our associates bring an array of talents, skills, and backgrounds, coming together to provide amazing service and friendly, Wisconsin hospitality. We’d love for you to join us and help us continue to be a unique and welcoming destination for guests who visit us from across the country. SentryWorld is owned and operated by Sentry Services, an affiliate of Sentry. Who You’ll Want to Contact Talent Acquisition Specialist Esbeidy Guevara Esbeidy.Guevara@Sentry.com Equal Opportunity Employer SentryWorld is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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