Jobs › Carter's

Holiday Helper

Carter's · Prairie Trails, IL · $13.00–$15.00 an hour · Part time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

Apply at Carter's

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you stayed friendly and patient in a crowded, noisy place.

What they are checking: Whether they keep their composure and kindness during the busiest days of the year.

Tell me about a time you jumped in to help a team without being asked.

What they are checking: Whether they show initiative, which matters when holiday staff need to fill gaps fast.

Why do you want to work at Carter's this holiday season?

What they are checking: Whether they have genuine interest in helping families, not just any seasonal job.

What would you do

What's your availability over the holiday season, including Black Friday and the weekends before Christmas?

What they are checking: Whether they can cover the peak dates that a holiday helper is hired for.

A shopper is buying a holiday gift for a baby and has no idea what to pick. How do you help?

What they are checking: Whether they can ask simple questions and guide a gift purchase with warmth.

The line is long and a customer complains loudly about the wait. What do you say?

What they are checking: Whether they can acknowledge frustration calmly and keep things moving.

How would you help keep tables and racks neat when the store is packed?

What they are checking: Whether they take on recovery work without being told, which keeps a busy store shoppable.

A customer asks about a promotion you don't know anything about. What do you do?

What they are checking: Whether they find the right answer rather than guessing and creating a pricing problem.

How do you take care of yourself during long, busy shifts on your feet?

What they are checking: Whether they are realistic about the physical demands of holiday retail and will stay dependable.

About the work

How quickly do you think you can learn the register and store routines?

What they are checking: Their confidence and plan for learning basic tasks fast in a short seasonal job.

Practice this interview out loud.

Offer builds a real interview for this exact role at Carter's from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Carter's.

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Holiday Helper, you will be the first face of the brand for growing families. The first to congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school. Plus all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love? Benefits we love: Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. A 30% discount on our brands, referral bonuses, and much more! What you’ll do: Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience Execute and expedite point of sale/register transactions Complete floor replenishment and shipment as needed Articulate current promotional events and the brand loyalty program, including credit, to customers Minimize store loss by providing exceptional customer service and maintaining a safe, clean store Qualities we’d love in a candidate: A positive and solutions-oriented mindset Demonstrated customer service/engagement skills Effective and professional verbal and written communication skills The ability to manage multiple tasks at once A relative in a management role at this store location You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled Carter’s for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). Additional information: Applications will be accepted until at least 3 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. *Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023. Compensation for this position ranges from $13.00 - $15.00 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Apply at Carter's