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Healthcare Services Account Manager - Northern California Territory

GE HealthCare · Remote · $103,680–$155,520 a year · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you broke into a new account that was loyal to another provider.

What they are checking: Whether they have a real track record of winning new business, which the posting names directly.

Tell me about a year when you carried multiple targets. How did you prioritize?

What they are checking: Whether they can manage several operating plan numbers at once without neglecting any.

What would you do

How would you grow a service business in Northern California accounts that already use GE HealthCare equipment?

What they are checking: Whether they see the installed base as the starting point for renewals, upgrades and broader service offerings.

How do you build and keep relationships at the C-suite and senior VP level?

What they are checking: Whether they can talk about strategy and outcomes with executives, not just pricing with department heads.

A major service contract is up for renewal and the customer is unhappy with response times. How do you approach it?

What they are checking: Whether they face the service problem honestly and fix it before trying to renew.

How do you stay on top of a large territory with many accounts at different stages?

What they are checking: Whether they plan their time and pipeline in a disciplined way.

About the work

Explain multivendor service to a hospital executive who thinks each equipment maker should service its own systems.

What they are checking: Whether they can make the business case for consolidating service across vendors in plain terms.

How would you use install base data to drive lifecycle management and equipment refresh conversations?

What they are checking: Whether they can spot aging equipment and turn it into planned replacement rather than emergency buys.

How do you balance winning a deal with staying inside pricing guidelines?

What they are checking: Whether they respect pricing compliance while still giving useful input on deal strategy.

How would you explain the value of advanced services or technology solutions beyond basic repair?

What they are checking: Whether they can sell outcomes like uptime and efficiency, not just contracts.

Practice this interview out loud.

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The full job description

As published by GE HealthCare.

Job Description Summary Customer facing sales role responsible for winning business. Operates with some autonomy but typically subject to standard sales practices and procedures. The role is subject to regular review of sales results. Some judgment may be required but this is typically with guidance. May be responsible for large to medium-sized sales territories. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description • Accountable for annual achievement of multiple sales and revenue Operating Plan targets for assigned territory. • Ownership of retaining and growing the service business within territory and breaking into new accounts leveraging the entire service portfolio including multivendor, technology solutions, advanced services, equipment refresh • Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities. • Manage install base and drive lifecycle management. • Cultivating, leveraging, and developing long-term customer relationships, including "C" level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs. • Track and communicate market trends to/from the field including competitor data and develop and lead effective counterstrategies. • Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers. • Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process. • Maintain up to date detailed knowledge of customer products and services. • Prospect for new customers and business in addition to growing and maintaining our existing customer portfolio. • Collaboration with equipment and sales leaders in the market to win overall for the GE Healthcare business Required Qualifications • Bachelor’s Degree and 4 years of relevant experience; OR High School Diploma/GED & 7 years of relevant experience; OR a graduate of GE HealthCare broader leadership programs • Must live and be willing to travel within the territory or willing to relocate. (Northern California, Bay Area). • Required to travel 40-50+% (2 - 3 days per week including overnights when needed within territory and multiple modes of transportation (car, air travel, train etc.) as necessary. Preferred Qualifications • 5 years of relevant sales experience is preferred. • Excellent verbal and written communication skills. • Ability to synthesize complex issues and communicate in simple messages. • Excellent negotiation & closing skills. • Demonstrated presentation and relationship building skills. • Ability to energize, develop and build rapport at all levels within an organization and work well within a team. • Ability to balance the time required in person with the customer and the administrative aspects of the role, delegating and holding others accountable so you can move with speed • Demonstrated use of Salesforce or other CRM tools to effectively manage the territory #LI-AD2 We will not sponsor individuals for employment visas, now or in the future, for this job opening.

For U.S. based positions only, the pay range for this position is $103,680.00-$155,520.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes

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