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Healthcare Payments Sales Consultant

U.S. Bank · Milwaukee, WI · $157,230–$192,170 a year · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you minimized attrition in a book of business.

What they are checking: Whether they protect revenue through proactive service, not only through new sales.

How do you keep up with changes in healthcare payments technology?

What they are checking: Whether they stay informed so they can give clients useful insight.

Tell me about a time you had to coordinate several internal product partners for one client.

What they are checking: Whether they can orchestrate internal teams so the client has one smooth experience.

What would you do

How would you bring liquidity, receivables, payments and merchant services together into one conversation with a client?

What they are checking: Whether they can present an integrated view instead of selling products one at a time.

A health system is considering moving its payments business to a competitor. How do you respond?

What they are checking: Whether they can uncover the real concerns and build a credible plan to keep the business.

A relationship manager wants you to focus on a client you think has low potential. What do you do?

What they are checking: Whether they can share their view with data while staying a good partner.

About the work

Walk me through how a large healthcare provider receives and reconciles insurance payments, and where a bank can help.

What they are checking: Whether they understand remittance data and reconciliation challenges in healthcare receivables.

What would you look for in a client's current payment processes to find opportunities?

What they are checking: Whether they can analyze processes and find savings or efficiency gains.

How do you set year-over-year revenue goals for your portfolio?

What they are checking: Whether they plan goals based on client opportunities and realistic pipelines.

How would you explain the benefits of electronic payments to a client still writing many paper checks?

What they are checking: Whether they can make a clear case on cost, speed and fraud risk.

Practice this interview out loud.

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The full job description

As published by U.S. Bank.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Payment Sales Consultant serves as a Payments Facilitator, orchestrating the full spectrum of payment and deposit solutions across client segments as an end-to-end solution selling function across Payments – Merchant & Institutional (PMI). This role simplifies the go-to-market experience, elevates client conversations, and prioritizes payment opportunities for Institutional Client Group (ICG) Relationship Managers (RMs). Acts as the unified face of U.S. Bank’s payments ecosystem, delivering a holistic, consultative experience that integrates liquidity and investments, receivables, payments, commercial cards, merchant services, and trade. Portfolio Growth & Retention • Deliver year-over-year revenue growth, expand relationships, and minimize attrition through proactive account planning and executive multi-threading. Holistic Payments & Deposits Solutioning • Lead discovery conversations to understand client needs across liquidity and investments, receivables, payments, commercial cards, merchant services, and trade domains • Translate those needs into integrated, client-centric solutions by engaging product specialists and implementation teams • Serve as the single point of contact for payments strategy, ensuring consistency and clarity in client messaging Organized Client Engagement • Structure and lead client discussions that align with business priorities and payment trends • Use tools like Deepening Dashboards and Salesforce to track engagement, pipeline, and solution design stages • Coordinate with ICG RMs to ensure seamless handoffs and shared visibility throughout the sales cycle Prioritization of Payments Needs for ICG RMs Act as a strategic advisor to ICG RMs by identifying and prioritizing payment opportunities within their portfolios Provide insights on client segmentation, product fit, and revenue potential Help ICG RMs focus on high-impact opportunities while maintaining visibility into all payment-related activities Line-Item Pricing Coordination • Own the coordination of pricing across payment products (e.g., CPS, MPS, FX, Prepaid) • Ensure pricing is competitive, bundled appropriately, and aligned with client value • Partner with product and finance teams to manage margin and profitability Hybrid/flexible schedule The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here . U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $157,230.00 - 192,170.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

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