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This position has closed. Advocate Health removed this listing from their careers page on Sep 25, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Health Unit Coordinator HUC

Advocate Health · Milwaukee, WI · $19.80–$29.70 an hour · Full time

Posted Sep 21, 2026 · We last checked this listing on Sep 22, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Second shift, every other weekend and every other holiday. How does that fit your life?

What they are checking: The posting states the pattern precisely.

Tell me about your clerical experience in a hospital or clinic.

What they are checking: The posting asks for at least one year, preferably in a hospital or clinic.

What do you think makes a good unit coordinator?

What they are checking: Whether they understand the role holds the unit together.

What would you do

You are the desk on a telemetry and neurology unit. Three calls and a family in front of you. What order?

What they are checking: The posting names answering phones, relaying messages and assisting visitors together.

How do you decide what you can tell someone who calls asking about a patient?

What they are checking: The posting names ensuring patient confidentiality and privacy.

How do you work with nurses who are in the middle of something and cannot stop?

What they are checking: Whether they can read the unit's rhythm rather than interrupt it.

About the work

Walk me through coordinating an admission, a discharge and a transfer on the same shift.

What they are checking: The posting names coordinating all three as a core responsibility.

Tell me about transcribing physician orders accurately.

What they are checking: The posting names transcribing doctor's orders, where an error reaches the patient.

How do you keep an electronic record accurate when the unit is moving quickly?

What they are checking: The posting names maintaining and updating electronic health records.

How do you order supplies and keep the unit from running short?

What they are checking: The posting names ordering medical supplies and managing inventory.

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advocate Health.

Department: 35207 Aurora St. Lukes Medical Center - Telemetry: IU 10LM Neurology Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: • PMs (2nd shift) • rotation required: every other weekend and every other holiday Pay Range: $19.80 - $29.70 Major Responsibilities : • Communication and Coordination: • Answer phones, relay messages, and manage communication systems. • Coordinate admissions, discharges, and transfers of patients. • Facilitate communication between the healthcare team, patients, and families. • Record Management: • Maintain and update electronic health records. • Prepare and manage patient charts and other documentation. • Ensure accurate and timely filing of medical records. • Administrative Support: • Schedule patient appointments, tests, and procedures. • Order medical supplies and manage inventory. • Transcribe doctor's orders and other medical documentation. • Patient Support: • Greet and assist patients and visitors. • Address patient inquiries and concerns. • Ensure patient confidentiality and privacy. Qualifications: • High School Diploma or equivalent. • At least one year of clerical experience, preferably in a hospital, clinic, or healthcare setting. • Strong computer skills with the ability to enter and look up data accurately Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.