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Health Unit Coordinator - Cardiac PT.6 Days

Advocate Health · Downers Grove, IL · $19.80–$29.70 an hour · Part time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to juggle several requests at once, like phones ringing, call lights going off, and a nurse asking for something urgent. How did you decide what came first?

What they are checking: ability to triage competing demands calmly under interruption

Tell me about a time you caught an error in paperwork or patient information before it became a bigger problem.

What they are checking: attention to detail with demographic and chart accuracy, which the job explicitly requires

Describe a time you worked with a coworker or nurse who was stressed or short with you. How did you keep things professional?

What they are checking: interpersonal resilience and ability to maintain a harmonious work environment as stated in the posting

Tell me about a time you had to process something like discharge paperwork or transfer records under a tight deadline.

What they are checking: reliability and speed with administrative tasks tied to patient flow

Tell me about a time you had no relevant experience with a task but had to figure it out on the spot.

What they are checking: trainability, since the role requires no prior experience but demands quick learning

What would you do

Walk me through what a busy shift on a cardiac intermediate unit would look like for you as the coordinator sitting at the desk.

What they are checking: whether the candidate understands the pace and multitasking demands of a unit desk role, not just the job title

If a family member calls asking for updates on a patient's condition, what do you say and what do you not say?

What they are checking: understanding of patient confidentiality and HIPAA boundaries in a non-clinical role

If the phone system or paging equipment stopped working in the middle of a shift, what would you do?

What they are checking: problem-solving and knowing when to troubleshoot versus escalate to repair services

This role is part time with a 7am to 7:30pm shift and possible weekends. What makes that schedule workable for you right now?

What they are checking: honest fit with the actual hours and schedule commitment

About the work

What experience do you have with electronic medical record systems, and how comfortable are you learning a new one quickly?

What they are checking: actual computer literacy and adaptability to a specific EMR platform

How would you go about coordinating a test that involves two different departments, say radiology and cardiology, for a patient on this unit?

What they are checking: understanding of the scheduling and communication workflow between departments

What does it mean to you to provide age-appropriate care or communication, even in a coordinator role that doesn't touch patients directly?

What they are checking: whether the candidate grasps the age-specific care policy mentioned in the job description

How do you stay organized when your task list keeps changing because of new orders, calls, or requests?

What they are checking: personal system for managing shifting priorities without dropping tasks

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 34402 Advocate Good Samaritan Hospital - Med Surg: IU 30 Cardiac Intermediate Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: 7a-7:30pm for two days per week, primarily weekdays weekends possible Pay Range: $19.80 - $29.70 Major Responsibilities: • Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. • Facilitates communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system. Screens incoming telephone calls. Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions. • Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system. • Compiles necessary chart forms for admissions, transfers, discharges and expirations. Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities. • Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care. • Establishes and maintains positive customer relations and contributes to a harmonious work environment. Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • None Required. Education Required: • High School Graduate, or • Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Basic computer skills. • Excellent oral and written communications. • Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads. • High level of attention to detail essential. • Certification Addendum • Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others). Physical Requirements and Working Conditions: • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. • Must be able to lift up to 35 lbs. occasionally. • Will regularly be exposed to mechanical, electrical, chemical and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary. • Must have functional vision, hearing, and speech. • Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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