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Health Unit Coordinator, 0.75 FTE, Day/Night

Bellin Gundersen · La Crosse, WI · Part time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This job rotates between 12-hour days and nights. How have you handled rotating shifts before?

What they are checking: Whether they can stay reliable on a day and night schedule.

Tell me about a time you worked in a fast-paced place with lots of interruptions. How did you stay organized?

What they are checking: Whether they have habits that keep tasks from slipping when things get busy.

What would you do

The phone is ringing, a visitor is at the desk, and a nurse needs a provider paged. What do you do first?

What they are checking: Whether they can triage clerical tasks by urgency to patient care, not by who asked first.

A family member calls asking how their dad is doing. How do you handle that call?

What they are checking: Whether they protect privacy and send medical questions to nursing staff, as the role requires.

You page a provider for a discharge signature and they don't call back. What do you do?

What they are checking: Whether they follow up and escalate politely so patients aren't stuck waiting.

A stressed nurse snaps at you at the desk. How do you respond?

What they are checking: Whether they stay calm and professional and keep the unit working as a team.

How do you greet a visitor who is upset or lost when they come to the unit?

What they are checking: Whether they offer calm, kind service as the first face of the unit.

About the work

Walk me through what you'd check when admitting or discharging a patient in Epic.

What they are checking: Whether they are careful with patient identity and status, since errors spread to billing and care.

How do you make sure a patient transfer has all the paperwork and orders it needs?

What they are checking: Whether they have a system so transfers aren't delayed by missing pieces.

What do you do at the end of your shift to hand off to the next HUC?

What they are checking: Whether they pass on pending tasks so nothing gets lost between shifts.

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The full job description

As published by Bellin Gundersen.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 30 We are seeking a motivated Health Unit Coordinator (HUC) to join our clinical support team! The HUC plays a vital role in supporting clinical staff and ensuring smooth unit operations through a variety of clerical and communication tasks. What You Will Do: • Greet visitors and answer incoming phone calls professionally. • Perform clerical duties such as admitting and discharging patients in the Epic system. • Ensure patients have all necessary paperwork and manage orders for patient transfers. • Efficiently manage and prioritize multiple tasks in a dynamic, fast-paced environment. • Support clinical staff with diverse administrative tasks. • Handle internal and external calls, including directing patient family inquiries to nursing staff. • Page providers for admissions and discharge paperwork signatures. What is Available: • Part-time, 60 hours bi-weekly • Day/Night rotation: 6:30am - 7:00pm and 6:30pm - 7:00am (12-hour shifts) • 2 Holidays per year and 2 weekends in a 6 week period What You Will Get: • Starting pay of $17.45/hour plus additional pay for relevant experience • Shift differentials: PM Shift $1.00/hr, Night Shift $2.00/hr, Weekend $1.50/hr, • Opportunity to expand your skill set by working across diverse departments • Access to our Career Development Center for professional growth • Great work-life balance • Generous 401K match and base contribution What You Will Need: • High school diploma or equivalent • Strong technical/computer skills, typing proficiency, and excellent phone etiquette • Ability to multi-task and work effectively as part of a team • Capacity to collaborate with diverse professionals and individuals • Medical terminology or healthcare experience is a plus Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer

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