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This position has closed. Hy-Vee removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Health Beauty Care Department Manager

Hy-Vee · Fitchburg, WI · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you trained a team to be more knowledgeable about products.

What they are checking: Whether they build staff who can help customers well.

How do you create a welcoming feel in your department?

What they are checking: Whether they connect service, clean space and good merchandising.

Tell me about a time you handled a hard conversation with an employee.

What they are checking: Whether they can lead with respect and still hold people accountable.

What would you do

A customer asks for advice on a skin care product. How do you help without overstepping?

What they are checking: Whether they know the limits of their knowledge and suggest seeing a pharmacist or doctor when needed.

A popular product is out of stock and customers keep asking. What do you do?

What they are checking: Whether they work with ordering, update customers and suggest options.

How would you work with the pharmacy team next door?

What they are checking: Whether they see the pharmacy as a partner in serving customers.

About the work

How do you stay ahead of trends in health and beauty products?

What they are checking: Whether they follow trends and bring in what customers will want.

How would you set up a display to make a new product stand out?

What they are checking: Whether they understand merchandising and what draws customers in.

Which numbers would you track to manage this department?

What they are checking: Whether they know sales, margin, shrink and inventory.

Health and beauty products are often stolen. How would you reduce theft?

What they are checking: Whether they think about product placement, staff presence and store security steps.

Practice this interview out loud.

Offer builds a real interview for this exact role at Hy-Vee from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Hy-Vee.

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Health Beauty Care Department Manager Department: Health Beauty Care FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Role and Why It's Important As the Health Beauty Care Department Manager at Hy-Vee, you'll lead a department that helps customers look and feel their best. You'll stay ahead of trends, build a team that delivers exceptional service, and create a department experience that stands out through great merchandising, knowledgeable staff, and a welcoming environment. If you're passionate about beauty and health products, love helping customers find what they need, and thrive in a leadership role, this is a great fit for you. What You'll Do No two shifts are exactly the same, but here's what you can expect: • Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability • Build a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by example • Stay current on trends across all product categories and educate customers by offering suggestions and answering questions • Assist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great one • Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed • Coordinate scheduling, daily work plans, and department goals in partnership with store leadership • Set and maintain department experience standards with a focus on impactful signage and merchandising displays • Track product rotation, check for expired code dates, and manage ordering and replenishment • Oversee pricing, ensure competitive pricing in the market, and analyze weekly and monthly sales trends • Plan displays, promotions, and pre-orders; prepare ad projections and write ads • Determine sanitation guidelines and ensure compliance throughout the department • Operate the cash register accurately and report any cash drawer discrepancies as needed • Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies • Assist in other store areas and take on special projects as needed • You'll receive direction and support from: Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and Fashion Beauty Basin Director Your Skills To be successful in this role, you'll need to be able to: • Deliver outstanding customer service and inspire your team to do the same • Lead, motivate, and develop a team in a fast-paced retail environment • Stay curious and keep up with trends in health, beauty, and personal care products • Use basic math skills, including fractions, decimals, and percentages • Communicate clearly in writing and verbally with customers, employees, and vendors • Handle confidential information including item costs and margins with discretion • High school diploma or equivalent required; one to three years of similar or related work experience preferred Reporting Relationships Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and Fashion Beauty Basin Director Direct Reports: Department Employees Education and Experience • High school diploma or equivalent required • One or more years of similar or related work experience preferred Physical Requirements • Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance • Continuously stand and walk on hard surfaces for extended periods • Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use) • Work in cooler or freezer environments for extended periods • Where applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind product • Where applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactor • Where applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofing • Ability to unload, lift, stock, and rotate incoming truck freight and merchandise Working Environment This is a fast-moving role where things stay busy and engaging. You may encounter daily exposure to dirt, noise, and equipment movement hazards, with occasional exposure to temperature extremes, dampness, electrical shock, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.