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Group Director - Toll Technology

HNTB · Chicago, IL · $225,746–$360,607 a year · Full time

Posted Aug 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the largest multi-discipline technical group you have led. How was it structured and what did you change?

What they are checking: Whether they have truly run a large group across disciplines rather than a single project team.

Tell me about a client relationship you built that turned into new work. How did it happen?

What they are checking: Whether they can grow the business through relationships, which the posting lists as a core duty.

How do you develop the next layer of leaders in a technical group?

What they are checking: Whether they invest in growing people, which decides whether the group can scale and keep talent.

Tell me about a time you had to recruit for a hard-to-fill technical role. What worked?

What they are checking: Whether they can find and win scarce specialists, since the group's capacity depends on hiring well.

What would you do

Two clients need your most experienced toll systems integrator in the same month. How do you decide?

What they are checking: Whether they balance client commitments and staff capacity with clear reasoning rather than favoritism.

A project manager in your group is technically strong but keeps missing budget targets. How do you handle it?

What they are checking: Whether they give direct feedback and support improvement instead of avoiding a hard conversation.

How do you balance what a client wants, what HNTB needs and what your employees need when they pull in different directions?

What they are checking: Whether they can make fair tradeoffs among three groups the posting names explicitly.

About the work

How do you keep utilization, schedule and direct labor targets on track across many toll projects at once?

What they are checking: Whether they manage the business numbers of a group, not just its technical output.

Walk me through the main parts of an all-electronic tolling system and where projects tend to run into trouble.

What they are checking: Whether their toll technology knowledge is deep enough to guide staff and earn client trust.

How do you see toll agencies changing their technology needs over the next few years, and how would you position the group?

What they are checking: Whether they think strategically about where the market is going and how to stay ahead of it.

What processes have you put in place to keep technical quality high across a large group?

What they are checking: Whether they rely on repeatable quality systems instead of heroics from a few people.

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The full job description

As published by HNTB.

What We're Looking For Responsible for the direction and supervision of a large professional or technical, multi-disciplined toll technology group. Has responsibility for managing all aspects of multiple projects. Coordinates project priorities, staffing schedules, and staff assignments to ensure clients across the country are provided the capabilities to meet their needs. Responsible for planning, organizing, developing, and maintenance of technical programs in area of discipline and efficient, productive utilization of staff in providing high-quality service. What You'll Do: • Provides technical and operational supervision to a large group of professionals in two or more technical discipline areas. • Ensures the technical, administrative, direct labor and schedule targets for the group are met. • Responsible for the management, performance, growth and professional development of the full technical group. Coordinates section activities establishes priorities and staff to jobs. • Builds strong client relationships with new and existing clients, leveraging those relationships to generate opportunities for new work. • Establishes goals and objectives, assesses performance and provides on-going feedback. Takes a leadership role in understanding the client needs, balancing needs of HNTB and employees. • Recruits, hires, develops and retains group's staff, including development of plan for staff reporting, performance and compensation reviews, and succession. • Leads a group including the direct and indirect supervision of at least 25 but typically 35-40 or more employees. • Performs other duties as assigned. What You'll Need: • Bachelor’s degree in relevant field with 12 years of practical experience including 4 years of supervisory experience, or • In lieu of degree, 16 years of relevant experience What We Prefer: • Master’s degree in relevant field • 15 years practical experience • 6 years supervisory experience • Extensive history of supporting tolling agencies • Strong relationships in the toll technology industry Additional Information Click here for benefits information: HNTB Total Rewards Click here to learn more about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is not available for this position. #AS #Tolls . Locations: Arlington, VA (Alexandria), Austin, TX, Boston, MA, Chicago, IL, Dallas, TX, Denver, CO, Kansas City, MO, Newark, NJ, New York, NY, Oakland, CA, Orlando, FL, Parsippany, NJ (Fairfield), Philadelphia, PA (Pennsylvania), Seattle, WA (Downtown), White Plains, NY (Westchester Hudson Valley) . . The approximate pay range for the California San Francisco Bay Area is $225,746.07 - $360,607.36. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . The approximate pay range for Washington is $216,716.23 - $346,183.07. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . The approximate pay range for Colorado is $198,656.54 - $317,334.48. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . The anticipated last day to apply is 12/13/2026. Please note that the job may be unposted prior to this date if the job is filled or no longer a need. . The approximate pay range for New York is $225,746.07 - $360,607.36. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . The approximate pay range for New Jersey is $216,716.23 - $346,183.07. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . The approximate pay range for Massachusetts is $216,716.23 - $346,183.07. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . . The approximate pay range for Illinois is $198,656.54 - $317,334.48. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . . The approximate pay range for Virginia is $207,686.38 - $331,758.78. Please note that the pay range provided is a good faith estimate for the position based on all selected locations within the state at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . . . . . NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

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