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Group Account Supervisor

AbbVie · Mettawa, IL · Full time · Advertising

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role leads marketing communications for pharmaceutical brands inside AbbVie's in-house agency. Walk me through a campaign you took from strategy to delivery.

What they are checking: Whether they have owned a campaign from strategy through delivery, rather than handling only one stage while others made the real decisions.

Tell me about a time you had to influence a stakeholder who didn't report to you and didn't agree with you.

What they are checking: Whether they can persuade people who do not report to them, using shared goals and evidence instead of pressure or escalation.

This role is based at Mettawa and asks you to lead initiatives without day-to-day supervision. How do you work when nobody is checking on you?

What they are checking: Whether they can manage themselves and move work forward without oversight, since this role expects leadership without daily supervision.

What would you do

You'd work with medical, regulatory and legal review on every piece. How do you get creative work through that review without losing what made it work?

What they are checking: Whether they can get creative work through medical, legal and regulatory review intact, which is the daily reality of pharmaceutical marketing.

A marketing director wants something the regulatory reviewer won't approve. How do you handle that conversation?

What they are checking: Whether they can find a compliant path that still meets the marketing goal, rather than siding with either the brand or the reviewer.

How do you set priorities when three brands all want their work first?

What they are checking: Whether they set priorities with clear criteria and honest conversations, so brands trust the queue instead of fighting over it.

About the work

What's your experience with the pharmaceutical market specifically, and what would you have to learn here?

What they are checking: Whether they know how pharmaceutical marketing differs from other categories and are honest about gaps they would still need to close.

The posting names the agency workflow process from project initiation through approvals, production and archiving. Where do projects usually get stuck, and what do you do about it?

What they are checking: Whether they understand agency workflow well enough to spot bottlenecks, such as unclear briefs or late reviews, and fix them early.

The role supports both a United States and a global footprint. What changes when a campaign has to work in more than one market?

What they are checking: Whether they understand that rules, claims and messaging change by country, so a global campaign must be adapted, not simply translated.

How do you know whether a campaign worked?

What they are checking: Whether they measure campaigns by outcomes tied to goals, rather than counting assets produced or impressions delivered.

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The full job description

As published by AbbVie.

The AbbVie Ad Agency Group Account Supervisor is a key cross-functional member of the franchise facing team responsible for leading the development of US and Global Healthcare Professional and Consumer marketing campaigns and tactics. This role has responsibility for defining the objectives, strategies and long-range plans for creating engaging programs that deliver brand messages to their target audiences. This role leads a high-performing team of account supervisors, project managers and traffic managers with budget responsibility in excess of $1 million. Role reports to the Associate Director Account Group. As a member of the Theapeutics Analytics & Operations (TA&O) organization supporting our brand franchises, the Group Account Supervisor is the subject matter expert, evangelist and marketing point of contact for assigned AbbVie brands and is responsible for leading and partnering with multiple internal brand teams, cross functional team members and external agency partners to align on campaign scope and deliverables. This role manages both the strategic and tactical execution of a campaign through its entire life cycle to ensure maximum brand impact. This role is also accountable for bringing expertise and leadership support to advance the AbbVie Ad Agency’s continually growing US and Global footprint. Specifically, developing and maintaining brand team relationships, providing analysis of market dynamics and key lessons learned, reviewing competitor promotional moves, identifying key areas for improvement, annual forecast planning and monthly spend reconciliation. Key Responsibilities: • Collaborate with Marketing Directors and other key stakeholders to build, manage, and execute marketing communication plans to achieve business objectives and goals. • Lead the definition and creation of marketing strategies, objectives, messaging and tactics. • Manage the tactical development business processes and marketing driven input from inception to delivery, growth, and eventual retirement. • Work closely with brand marketing, agency partners, and other cross functional team members to ensure that value propositions, messaging and marketing activities align to the brand story. • Collaborate effectively in a matrixed environment with Brand Marketing, Market Research, Analytics, Business Technology Solutions (BTS), Medical/Regulatory/Legal, External Agencies and other integrated business partners. • Maintain an “expert level” understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving. • Demonstrate critical creative thinking and problem-solving skills. • Troubleshoot roadblocks and identify creative and compliant solutions to facilitate forward motion of new initiatives. • Establish a unified focus and purpose to inspire others to work together as a team. Competencies: • Ability to lead independent initiatives without day-to-day supervision. • Able to prioritize and gracefully manage competing priorities to ensure deadlines are met. • Collaborative nature and ability to influence and guide cross-functional stakeholders. • Exceptional functional knowledge of and expertise in the pharmaceutical market. • Acumen for leading multiple initiatives simultaneously. • Inquisitive, strong analytical/creative skills, including the ability to infer and apply learnings. • Excellent verbal and written communication skills. • Attention to detail and follow-through on execution. • Ability to relate well to others, active listening skills, and exhibiting patience. • Strong project management abilities and critical work tool experience, including Microsoft Office Suite, Veeva, Workfront and MavenLink. • Bachelor’s Degree in Business or Marketing. • 15-20 years of ad agency account leadership experience managing several brands • Pharmaceutical industry experience required. • People leadership experience, including managing cross-functional teams and/or external partners through large projects or initiatives. • A strategic mindset that can balance immediate requirements with a long-term vision. • Demonstrated progressively increasing responsibility in leading large, complex, marketing campaigns . • Proven track record of managing successful pharmaceutical product launches. • Outstanding communicator and comfortable interacting with a diverse group of marketing and creative individuals. • Strong collaboration and interpersonal skills to be effective managing through a highly matrixed organization. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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