Full Time Teller – Winnetka, IL
Posted Aug 28, 2026 · We last checked this listing on Oct 4, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This is a full-time teller role at the Winnetka branch. What cash handling or customer service work have you done?
What they are checking: Whether they have real cash handling or customer service experience, since that background is the foundation for doing this teller job well.
You'd be expected to notice when a customer could use another product. How do you mention that without it feeling like a sales pitch?
What they are checking: Whether they can mention other products naturally and helpfully at the window, so customers feel served rather than sold to.
How do you stay accurate on a busy day when the work is repetitive?
What they are checking: Whether they have real habits that keep them accurate on busy, repetitive days, because small cash errors add up quickly at a teller window.
What would you do
Your drawer is short at the end of the day. What do you do?
What they are checking: Whether they report a shortage honestly and follow the bank's process, since how a teller handles a cash difference is a real trust test.
A customer asks you to do something that does not fit the bank's procedure. How do you handle it?
What they are checking: Whether they can politely hold to bank procedure when a customer asks otherwise, because those rules protect both the customer and the bank.
Tellers are often the first to notice something wrong on an account. What would make you flag a transaction?
What they are checking: Whether they would notice and flag suspicious activity, since tellers are often the first people to see that something is wrong on an account.
An older customer comes in regularly and seems confused about a withdrawal someone else asked them to make. What do you do?
What they are checking: Elder financial exploitation, a real and quiet part of branch work
The line is long and the customer in front of you needs a lot of time. How do you handle both?
What they are checking: Whether they can give one customer good service while keeping a long line moving, balancing care and speed the way a busy branch requires.
This is full-time at the Winnetka branch. What are your hours, and what would you want to know about the branch before you took it?
What they are checking: Whether the full-time schedule fits their life and whether they ask thoughtful questions about the branch, showing they are weighing the job seriously.
About the work
Walk me through how you would balance your drawer at the end of a day.
What they are checking: Whether they understand how to balance a drawer carefully, because accurate end-of-day balancing is the core daily task for every teller.
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Practice this out loudThe full job description
As published by Wintrust.