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This position has closed. Wintrust removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Full Time Teller – Winnetka, IL

Wintrust · Winnetka, IL · $19.00–$21.00 an hour · Full time

Posted Aug 28, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a full-time teller role at the Winnetka branch. What cash handling or customer service work have you done?

What they are checking: Whether they have real cash handling or customer service experience, since that background is the foundation for doing this teller job well.

You'd be expected to notice when a customer could use another product. How do you mention that without it feeling like a sales pitch?

What they are checking: Whether they can mention other products naturally and helpfully at the window, so customers feel served rather than sold to.

How do you stay accurate on a busy day when the work is repetitive?

What they are checking: Whether they have real habits that keep them accurate on busy, repetitive days, because small cash errors add up quickly at a teller window.

What would you do

Your drawer is short at the end of the day. What do you do?

What they are checking: Whether they report a shortage honestly and follow the bank's process, since how a teller handles a cash difference is a real trust test.

A customer asks you to do something that does not fit the bank's procedure. How do you handle it?

What they are checking: Whether they can politely hold to bank procedure when a customer asks otherwise, because those rules protect both the customer and the bank.

Tellers are often the first to notice something wrong on an account. What would make you flag a transaction?

What they are checking: Whether they would notice and flag suspicious activity, since tellers are often the first people to see that something is wrong on an account.

An older customer comes in regularly and seems confused about a withdrawal someone else asked them to make. What do you do?

What they are checking: Elder financial exploitation, a real and quiet part of branch work

The line is long and the customer in front of you needs a lot of time. How do you handle both?

What they are checking: Whether they can give one customer good service while keeping a long line moving, balancing care and speed the way a busy branch requires.

This is full-time at the Winnetka branch. What are your hours, and what would you want to know about the branch before you took it?

What they are checking: Whether the full-time schedule fits their life and whether they ask thoughtful questions about the branch, showing they are weighing the job seriously.

About the work

Walk me through how you would balance your drawer at the end of a day.

What they are checking: Whether they understand how to balance a drawer carefully, because accurate end-of-day balancing is the core daily task for every teller.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank® as a Full-Time Teller! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: • Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions • Operate a teller drawer to serve customers and bank personnel in lobby or drive up. • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel. • Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture. • May be responsible for bank opening/closing and may be required to participate in community events. Qualifications: • Minimum 6 months of experience in cash handling or customer service • High school degree or GED required • Travel between branches may be necessary • Must be available to work all shifts including Saturdays • Must be able to lift up to 50 lbs • Must be able to stand for long periods of time Benefits Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.