Full Time Teller- Western Springs, IL
Posted Aug 13, 2026 · We last checked this listing on Sep 22, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
You would recognize cross-sell opportunities and direct customers to the right bank personnel. How do you spot one in an ordinary transaction?
What they are checking: Listening for a need rather than pitching.
Tell me about a customer who was angry about something that was not your fault.
What they are checking: Composure and ownership at the counter.
Western Springs is a specific community, and the posting says you may participate in community events and travel between branches. How do you feel about being a visible face of the bank locally?
What they are checking: Fit with a community bank's expectations of branch staff.
How do you stay accurate handling cash for hours at a time?
What they are checking: Concentration habits on repetitive high-stakes work.
This asks for six months of cash handling or customer service, pays $19.00 to $21.00 an hour plus bonus, requires availability for all shifts including Saturdays, lifting up to fifty pounds and standing for long periods. Does all of that work for you?
What they are checking: That they read every stated condition and can answer plainly.
What would you do
You would process check cashing, withdrawals, deposits and loan payments and balance your drawer. What do you do when your drawer does not balance at the end of the day?
What they are checking: Honest handling of a cash discrepancy, the moment that defines teller integrity.
How do you keep a line moving without making the person in front of you feel rushed?
What they are checking: The core service tension of a branch window.
A regular customer asks you to do something outside policy because you have known them for a year. What do you say?
What they are checking: Holding a rule against a relationship, which is where tellers get caught.
About the work
The role asks you to develop skills in recognizing potential fraud. What would make you pause on a transaction?
What they are checking: Awareness of fraud signals appropriate to an entry-level seat.
You may be responsible for opening or closing the branch. What matters most at each?
What they are checking: Understanding that these are security procedures, not just unlocking a door.
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Practice this out loudThe full job description
As published by Wintrust.