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This position has closed. Wintrust removed this listing from their careers page on Sep 30, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Full Time Teller - Orland Park, IL

Wintrust · Orland Park, IL · $19.00–$21.00 an hour · Full time

Posted Aug 31, 2026 · We last checked this listing on Sep 29, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a part-time role. How does that fit what you are looking for?

What they are checking: Whether they have registered the hours, which is the most common mismatch.

Tell me about a customer who was upset with you.

What they are checking: Composure with someone angry when there is nowhere to escalate to.

Tell me about a time you learned a new system quickly.

What they are checking: Whether they pick things up, since part-time means fewer hours to learn in.

What do you know about Wintrust?

What they are checking: Whether they researched the bank or applied to all of them.

What would you want to be doing in banking in two years?

What they are checking: Whether the teller line is a start or a stopgap, and whether they will say so honestly.

What would you do

Your drawer is short at the end of the day. What do you do?

What they are checking: Whether they report it immediately, which is the only right answer and the one people dodge.

A customer asks you to do something with an account that does not feel right. What happens next?

What they are checking: Whether they recognize a fraud or coercion signal, which a teller line sees regularly.

How would you notice that a customer might need something beyond the transaction they came in for?

What they are checking: Whether referrals come naturally or only when a manager asks.

How do you keep a customer's information private when other people can hear you?

What they are checking: Practical discretion in an open branch.

About the work

Walk me through handling a cash transaction accurately when there is a line behind the customer.

What they are checking: Accuracy under pressure, which is the basic competence of the role.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank® as a Full-Time Teller! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: • Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions • Operate a teller drawer to serve customers and bank personnel in lobby or drive up. • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel. • Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture. • May be responsible for bank opening/closing and may be required to participate in community events. Qualifications: • Minimum 6 months of experience in cash handling or customer service • High school degree or GED required • Travel between branches may be necessary • Must be available to work all shifts including Saturdays • Must be able to lift up to 50 lbs • Must be able to stand for long periods of time Benefits Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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