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Full Time Teller - Glencoe, IL

Wintrust · Glencoe, IL · $19.00–$21.00 an hour · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you recognize when a customer might benefit from talking to a banker, and how do you hand them over?

What they are checking: Whether they can refer customers to a banker naturally and helpfully, because good referrals serve customers without feeling like a sales push.

Tell me about a customer who was angry with you over something you couldn't change.

What they are checking: Whether they stay calm and kind with an upset customer when they can't change the outcome, which is a regular part of teller work.

Glencoe is a small, established community. What does serving the same people week after week change about the job?

What they are checking: Whether they understand that serving a small, close community means building real relationships and trust with the same customers week after week.

How do you stay accurate on a repetitive task late in the day?

What they are checking: Whether they have real habits that keep them accurate late in the day, because cash mistakes often happen when repetitive work dulls attention.

What experience do you have handling cash or serving customers, and what are you hoping this leads to?

What they are checking: Whether they have relevant cash or customer experience and are honest about their plans, which helps the branch know what to expect long term.

What would you do

Your drawer is short at close. What do you do?

What they are checking: Honesty and the discipline to report rather than cover it

A customer wants to make a large cash withdrawal and seems nervous or coached. How do you handle that?

What they are checking: Recognizing a possible scam on an older or pressured customer

Branch work usually includes Saturdays, standing for long stretches and sometimes opening or closing the branch. Does that sit all right with you?

What they are checking: Whether they can handle Saturdays, long standing and opening or closing duties, asked plainly so the schedule doesn't become a problem later.

About the work

This is a full-time teller position in Glencoe. Walk me through how you balance a drawer at the end of a shift.

What they are checking: Whether they own cash handling as a careful, repeatable routine, because balancing a drawer accurately every day is the core of a teller's job.

What would make you suspicious about a transaction at the window?

What they are checking: Whether they can notice signs of fraud while still treating customers respectfully, since tellers often spot suspicious activity before anyone else does.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank® as a Full-Time Teller! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: • Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions • Operate a teller drawer to serve customers and bank personnel in lobby or drive up. • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel. • Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture. • May be responsible for bank opening/closing and may be required to participate in community events. Qualifications: • Minimum 6 months of experience in cash handling or customer service • High school degree or GED required • Travel between branches may be necessary • Must be available to work all shifts including Saturdays • Must be able to lift up to 50 lbs • Must be able to stand for long periods of time Benefits Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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