Full Time Teller - Glencoe, IL
Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
How do you recognize when a customer might benefit from talking to a banker, and how do you hand them over?
What they are checking: Whether they can refer customers to a banker naturally and helpfully, because good referrals serve customers without feeling like a sales push.
Tell me about a customer who was angry with you over something you couldn't change.
What they are checking: Whether they stay calm and kind with an upset customer when they can't change the outcome, which is a regular part of teller work.
Glencoe is a small, established community. What does serving the same people week after week change about the job?
What they are checking: Whether they understand that serving a small, close community means building real relationships and trust with the same customers week after week.
How do you stay accurate on a repetitive task late in the day?
What they are checking: Whether they have real habits that keep them accurate late in the day, because cash mistakes often happen when repetitive work dulls attention.
What experience do you have handling cash or serving customers, and what are you hoping this leads to?
What they are checking: Whether they have relevant cash or customer experience and are honest about their plans, which helps the branch know what to expect long term.
What would you do
Your drawer is short at close. What do you do?
What they are checking: Honesty and the discipline to report rather than cover it
A customer wants to make a large cash withdrawal and seems nervous or coached. How do you handle that?
What they are checking: Recognizing a possible scam on an older or pressured customer
Branch work usually includes Saturdays, standing for long stretches and sometimes opening or closing the branch. Does that sit all right with you?
What they are checking: Whether they can handle Saturdays, long standing and opening or closing duties, asked plainly so the schedule doesn't become a problem later.
About the work
This is a full-time teller position in Glencoe. Walk me through how you balance a drawer at the end of a shift.
What they are checking: Whether they own cash handling as a careful, repeatable routine, because balancing a drawer accurately every day is the core of a teller's job.
What would make you suspicious about a transaction at the window?
What they are checking: Whether they can notice signs of fraud while still treating customers respectfully, since tellers often spot suspicious activity before anyone else does.
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Practice this out loudThe full job description
As published by Wintrust.