Full Time Teller - Arlington Heights, IL
Posted May 26, 2026 · We last checked this listing on Sep 22, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This is a part-time role. How does that fit what you are looking for?
What they are checking: Whether they have registered the hours, which is the most common mismatch.
Tell me about a customer who was upset with you.
What they are checking: Composure with someone angry when there is nowhere to escalate to.
Tell me about a time you learned a new system quickly.
What they are checking: Whether they pick things up, since part-time means fewer hours to learn in.
What do you know about Wintrust?
What they are checking: Whether they researched the bank or applied to all of them.
What would you want to be doing in banking in two years?
What they are checking: Whether the teller line is a start or a stopgap, and whether they will say so honestly.
What would you do
Your drawer is short at the end of the day. What do you do?
What they are checking: Whether they report it immediately, which is the only right answer and the one people dodge.
A customer asks you to do something with an account that does not feel right. What happens next?
What they are checking: Whether they recognize a fraud or coercion signal, which a teller line sees regularly.
How would you notice that a customer might need something beyond the transaction they came in for?
What they are checking: Whether referrals come naturally or only when a manager asks.
How do you keep a customer's information private when other people can hear you?
What they are checking: Practical discretion in an open branch.
About the work
Walk me through handling a cash transaction accurately when there is a line behind the customer.
What they are checking: Accuracy under pressure, which is the basic competence of the role.
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Practice this out loudThe full job description
As published by Wintrust.