Front of House Senior - Marketplace Café - Woodfield Shopping Center
Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about your experience in food service or hospitality and what you did most in that role.
What they are checking: Whether they bring the year of experience the posting prefers and can work several stations.
Tell me about a time you handled cash and had to make sure your drawer balanced.
What they are checking: Accuracy and honesty with cashiering, which the role includes.
How flexible is your schedule, including weekends and holidays at a mall restaurant?
What they are checking: Whether they can cover the shifts a café in Woodfield needs most.
What would you do
It's lunch rush, the phone is ringing, there's a line to be seated, and a third-party driver is waiting. What do you do first?
What they are checking: How they prioritize when every front of house task needs them at once.
How would you describe a few menu items to a guest who can't decide?
What they are checking: Whether they would learn the menu and speak about it with real enthusiasm.
A to-go order goes out missing an item and the guest calls upset. How do you handle it?
What they are checking: Whether they recover the guest calmly and fix the process gap.
As the senior on front of house, how would you help a newer teammate who's falling behind?
What they are checking: Whether they step up as an informal lead, which the senior title implies.
About the work
What food safety practices matter most when you're handling soup service, coffee and food cases?
What they are checking: Whether they know temperature, cleanliness and cross-contact basics tied to a food handler card.
A guest asks whether a dish has a certain allergen. What do you do?
What they are checking: Whether they confirm with the kitchen instead of guessing on allergy questions.
How do you keep tables, stations and retail displays clean and stocked during a steady flow of guests?
What they are checking: Whether they handle side work continuously rather than letting it pile up.
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Practice this out loudThe full job description
As published by Nordstrom.