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Founding Residential Supervisor – Behavioral Health

Rogers Behavioral Health · Oconomowoc, WI · Full time

Posted Apr 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a workflow or process from scratch. How did you know it worked?

What they are checking: Whether they can design practical processes and adjust them based on what happens.

How do you balance being hands-on on the unit with your supervisory and administrative work?

What they are checking: Whether they can lead from the floor while keeping up with scheduling and leadership tasks.

Tell me about a time you had to give hard feedback to a staff member who was also a friend.

What they are checking: Whether they can hold people accountable even when it is personally uncomfortable.

What would you do

You would help launch an expanding trauma program. What would you focus on in the first 30 days before and after opening?

What they are checking: Whether they can set priorities for hiring, training, workflows and safety in a new program.

A new staff member is struggling to stay calm with trauma patients who are escalating. How do you coach them?

What they are checking: Whether they can develop staff with feedback and modeling in a demanding setting.

Staffing falls short for a shift and you cannot find coverage. What do you do?

What they are checking: Whether they protect safety, escalate appropriately and step in themselves if needed.

About the work

How would you hire and onboard a brand new team of techs and specialists quickly without lowering the bar?

What they are checking: Whether they can staff a program fast while still choosing people who fit trauma care.

How do you build a trauma-informed culture among staff, not just for patients?

What they are checking: Whether they understand that staff safety and support affect patient care in trauma programs.

How would you work with clinical leaders to make sure the milieu supports the treatment plan?

What they are checking: Whether they connect daily operations to clinical goals instead of running them separately.

In a new program, how would you tell whether things are going well after the first three months?

What they are checking: Whether they think about measuring safety incidents, staff turnover and patient outcomes.

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The full job description

As published by Rogers Behavioral Health.

Lead From Day One! This is more than a supervisory role—this is an opportunity to help build and lead a program from the ground up. As a Founding Residential Supervisor, you will play a critical role in shaping team performance, patient care standards, and daily operations within our newly expanding Trauma program. If you’re a hands-on leader who thrives in fast-paced environments and wants to make a lasting impact on both patients and team culture, this is a unique opportunity to step into a high-visibility role. Why This Opportunity Is Different • Founding Leadership Role – Influence team culture, workflows, and patient experience from the start • High-Impact Leadership – Directly support both staff development and patient outcomes • Career Growth Pathways – Opportunities to advance into Clinical Leadership and other roles • Comprehensive Benefits Package • Collaborative, Mission-Driven Environment – Work alongside clinical and operational leaders ⚠️ Limited leadership openings – with a July 1st launch, interviews are being scheduled immediately. Early application is strongly encouraged. What You’ll Do In this role, you will balance team leadership, clinical support, and operational oversight , including: Team Leadership & Staffing • Support hiring, onboarding, scheduling, and staffing coverage to meet program needs • Provide coaching, feedback, and performance evaluations (introductory, 90-day, and annual) • Lead ongoing training and development for residential staff • Participate in on-call rotation and daily operational check-ins Clinical & Program Oversight • Support delivery of evidence-based care including CBT, DBT, and ERP • Ensure treatment plans, documentation, and medical records meet quality and compliance standards • Assist in group facilitation, one-on-one patient support, and therapeutic programming • Partner with clinical leadership on treatment planning, patient progress, and discharge coordination Operations & Quality • Monitor patient safety, milieu management, and environmental standards • Conduct audits, rounds, and ensure accurate documentation across shifts • Coordinate admissions, discharges, and census management • Collaborate with Utilization Review and external partners to support continuity of care Culture & Communication • Lead by example in fostering a respectful, patient-centered environment • Partner with multidisciplinary teams to ensure consistent, high-quality care • Communicate effectively with staff, leadership, patients, and families Additional Job Description: What We’re Looking For • Bachelor’s degree required (Master’s in behavioral health or related field preferred) • Experience in residential, behavioral health, or healthcare settings • Prior leadership, supervisory, or team lead experience strongly preferred • Strong organizational, communication, and problem-solving skills • Ability to manage competing priorities in a fast-paced environment • Valid driver’s license in good standing Training & Development (Provided) • CPR Certification (within 30 days) • Nonviolent Crisis Intervention (within 60 days) • Ongoing leadership development and clinical training • Exposure to program development, quality improvement, and operational leadership Make an Impact—As a Leader This role is ideal for professionals looking to grow into or expand within: • Behavioral Health Leadership • Program Management • Clinical Operations • Healthcare Administration You’ll gain hands-on leadership experience while helping to launch and stabilize a new program—positioning yourself for continued advancement. Apply Today We are actively hiring for a June 1st start date , and leadership interviews are already underway! If you're ready to step into a founding leadership role, apply now—opportunities are limited. Drivers License - Cert With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: • Health, dental, and vision insurance coverage for you and your family • 401(k) retirement plan • Employee share program • Life/disability insurance • Flex spending accounts • Tuition reimbursement • Health and wellness program • Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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