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Forward Deployed Process Engineer Lead - R37

R1 RCM · IL · Remote available · $152,163–$289,354 a year · Full time

Posted Jul 7, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you got front-line staff to adopt a new process they resisted.

What they are checking: Whether they can act as a change champion with people who do the work, not just leadership.

Tell me about a time you presented findings to executives and to production staff in the same week.

What they are checking: Whether they can change their message for different audiences without losing the facts.

Tell me about a time you coached a less experienced consultant on a tough client engagement.

What they are checking: Whether they can lead and develop others, which separates a lead from an individual contributor.

What would you do

This role is 75 percent or more travel to client sites like Gainesville, San Diego or Marietta. How have you handled heavy travel before?

What they are checking: Whether they can sustain on-site work for long stretches without burning out or slipping on delivery.

A hospital executive wants results in 30 days, but the data shows the real fix will take a quarter. How do you handle it?

What they are checking: Whether they can reset expectations honestly while finding quick wins that build trust.

A client's staff is blaming the new AI tool for a drop in productivity. How do you figure out what is really happening?

What they are checking: Whether they separate training, workflow and technology problems before reacting.

About the work

Walk me through how you would quantify the ROI of automating a prior authorization workflow for a health system.

What they are checking: Whether they can build a credible business case from baseline metrics, volumes and labor costs.

Which revenue cycle metrics would you look at first to find where a hospital is losing money?

What they are checking: Whether they know metrics like denial rate, days in A/R and DNFB and how they connect to process.

How do you map a current-state process when everyone describes it differently?

What they are checking: Whether they observe and validate with data rather than relying on what people say they do.

As a lead, how do you design a delivery process so other engineers implement use cases the same way at every client?

What they are checking: Whether they can build repeatable playbooks, which this role is responsible for.

How do you measure whether a use case delivered the benefit you promised?

What they are checking: Whether they track outcomes after go-live, which keeps the ROI case honest.

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The full job description

As published by R1 RCM.

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Forward Deployed Process Engineers will play a critical role in bridging executive-level strategy with operational execution. These positions require a deep understanding of healthcare metrics, process optimization, and best practice workflows. The ideal candidate will have the ability to communicate effectively with executives and production staff alike, serving as a change champion in challenging scenarios. Here's what you will experience working as a Process Consultant Engineer Lead: • Work Environment: 75% and up travel to Gainesville, FL, San Diego CA, or Marietta, GA, depending on assignment, per clients needs. • Provide use case business case quantification by identifying the customer's business objectives and quantifying the benefits and ROI of use case implementation. • Designs and optimizes consulting delivery processes in coordination with internal teams to ensure seamless and consistent execution of use cases in support of customer objectives. • Leads and mentors Solution Consultants while ensuring alignment of team efforts with client goals and operating metrics. • Collaborate with Solution Consultants to create product roadmap, future state process flows, and implementation plan. • Supports the development of training and change management plans to drive the adoption of best practices • Provides technical product and operational leadership throughout the solution lifecycle. • Evaluates emerging operational and technical opportunities and assesses and recommends future use case business cases • Proactively engages with customers and supports decision-making with data-driven insights. • Ensures proactive issue resolution and continuous improvement in service delivery. • Supports the Solution Consultants with the development of sustainable mechanisms to monitor KPIs and SLAs that provide measurable value creation and performance tracking for steady state operations. Required Skills: • Minimum 10 years experience in healthcare revenue cycle management including HB and PB Follow Up, Denials and Coding. • Minimum 5 years in a management role, proven experience with executive stakeholders. • Significant experience in project management, process improvement, and implementation support. ​ • Adept with AI tools and enthusiastic about the conversion of technology and operations. • Familiarity with healthcare operations or enterprise software environments preferred. • Excellent communication, problem-solving, and analytical skills . • Strong knowledge of ICD-10-CM/PCS & CPT/HCPCS coding guidelines and reimbursement methodologies. • AAPC or AHIMA Certified coding professional: CIC, CPC, CCS, RHIA, RHIT preferred. 

For this US-based position, the base pay range is $152,163.00 - $289,353.75 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 25.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

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