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Food Service Associate - Long Term Care

SSM Health · Fond du Lac, WI · Part time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you worked in a busy kitchen or food service job. How did you keep up?

What they are checking: Whether they can work steadily and stay organized during busy meal times.

This role rotates among prep, serving, delivery, stocking and cleanup. How do you feel about changing tasks often?

What they are checking: Whether they're flexible and willing to do whatever part of the job is needed that day.

Tell me about a time you helped a coworker who was falling behind.

What they are checking: Whether they're a team player in a small kitchen where everyone depends on each other.

This is a part-time role at 28 hours a week, with shifts from 7:30 a.m. or 11 a.m. How does that schedule work for you?

What they are checking: Whether they can reliably cover the mix of morning and later shifts the posting describes.

What would you do

A resident tells you they don't like what's on their tray and refuses to eat. What do you do?

What they are checking: Whether they try to help with options and let the nurse know when a resident isn't eating.

You notice food in the cooler that looks or smells off, and it's almost time to serve. What do you do?

What they are checking: Whether they throw out questionable food and tell their lead rather than risk serving it.

How would you talk with a resident who has trouble hearing or is confused when you bring their meal?

What they are checking: Whether they treat residents with patience and kindness, since meals are a big part of their day.

About the work

What do you know about safe food handling, like keeping hot food hot and cold food cold?

What they are checking: Whether they understand basic food safety rules that protect elderly residents from getting sick.

Many residents need special diets, like low-salt, diabetic or soft food. How would you make sure each person gets the right meal?

What they are checking: Whether they would double-check diet orders, since the wrong food can harm a resident.

How do you keep your work area clean and sanitized during a shift?

What they are checking: Whether they clean as they go and follow sanitation steps, not just at the end of the day.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling. WI-St Francis Home Worker Type: PRN Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. In this role, you will provide hands-on support in a busy food service environment where every meal contributes to the comfort and care of patients. Your commitment to safe food handling, attention to detail, and ability to work closely with team members will help ensure a smooth and efficient dining experience. If you enjoy staying active, serving others, and being part of a collaborative healthcare team, this role is a great fit for you. Department: Food Service Schedule: PRN; scheduled on as needed basis Apply today. SSM Health – We bring out the incredible in you, every day. Job Summary: Performs duties relative to the preparation, portioning, serving and distribution of meals within the cafeteria and to patient units. Ensures safe food handling and sanitation standards are maintained. Duties may rotate among preparation, serving, distribution, stocking and clean up duties. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Sets up stations with entrees, soups, salads, breads, condiments, and all other food products and serving utensils to established portions. Replenishes as needed during meal service and breaks down at end of meal periods. • Reads patient meal orders according to prescribed diets, prepares trays according to menu cards. Reviews trays for completeness and places trays on carts or appropriate transport. • Transports food carts and late trays to designated areas. Ensures safe food handling and established infection control processes. Prepares and delivers dietary food stock for patient units. • Maintains a sanitary work environment through following established procedures. Ensures all equipment is maintained and in good working order. • Documents the temperature of specified foods and refrigerator/freezer units. Makes necessary adjustments and reports problems when temperature is out of range. • Retrieves used issued trays in a timely, efficient manner from the cafeteria and/or patient care units. Washes and sanitizes dishes using established methods and timeline. Puts clean dishes and utensils away in proper areas. Cleans work area, tables, cabinets, carts, and all other areas as assigned. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School Diploma or GED, or equivalent years of experience EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching and gripping. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent use of smell and taste to distinguish differences or similarities in intensity or quality of flavors and/or odors, or recognizing particular flavors and/or odors. • Occasional bending, stooping, climbing, kneeling, sitting, squatting, twisting and repetitive foot/leg and hand/arm movements. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional keyboard use/data entry. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS • None Department: 9091000068 FOOD SRV - SK NRS Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 0 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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