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Financial Consultant - Naperville, IL

Fidelity Investments · Naperville, IL · $60,000–$75,000 a year · Full time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a client relationship you deepened by uncovering a need they had not mentioned.

What they are checking: Whether they can find needs through good questions, which the posting puts first.

What does acting in the client's best interest mean to you in practice?

What they are checking: Whether they understand fiduciary and suitability standards as daily decisions, not slogans.

Which licenses do you hold, and how are you working toward any you still need?

What they are checking: Whether they meet the Series 7 and 66 requirement or can get the 66 on hire.

Tell me about a time you made a recommendation the client did not take. What happened?

What they are checking: Whether they respect client decisions and keep the relationship strong.

What would you do

A client with a large concentrated stock position does not want to sell. How do you approach it?

What they are checking: Whether they can explain risk clearly and respect the client's goals and taxes.

How would you explain a managed account to a client who prefers to pick their own stocks?

What they are checking: Whether they can present complex solutions to knowledgeable clients without pushing.

Fidelity gives you an existing client base. How would you approach your first meetings with clients who did not choose you?

What they are checking: Whether they can earn trust with inherited clients and build credibility quickly.

Markets fall fifteen percent and a client calls wanting to sell everything. What do you say?

What they are checking: Whether they can calm emotions and revisit the plan without dismissing the client's fears.

How would you work with referrals from Fidelity's institutional feeders to grow relationships?

What they are checking: Whether they use the firm's model well instead of trying to hunt for new clients alone.

About the work

Walk me through how you would build a financial plan for a couple five years from retirement.

What they are checking: Whether they can handle complex planning across income, taxes, risk and timing.

How do you decide what to recommend from an open architecture platform with many products?

What they are checking: Whether they choose based on client needs rather than familiarity or compensation.

Practice this interview out loud.

Offer builds a real interview for this exact role at Fidelity Investments from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Fidelity Investments.

Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Working in our Investor Center, you will engage face-to-face with your clients, providing mentorship and personalized planning, while helping expand the reach of the firm's brand. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients. The Expertise and Skills You Bring • Proven success in building relationships, uncovering needs, and recommending solutions • FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire • Ability to present complex solutions to a knowledgeable client base while building rapport and credibility • Degree or equivalent experience and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you acquire one • Ability to thoughtfully introduce clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions • Coachable, collaborative, and curious are key attributes • Committed to delivering an outstanding customer experience with a passion for seeing others thrive • Motivated by results and finding solutions, takes initiative and exceeds customer expectations • Extensive knowledge of investment solutions The Team Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. Our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding! Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $60,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Certifications: Series 07 - FINRA, Series 66 - FINRA Category: Sales

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