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Financial Assistant

Wintrust · Barrington, IL · $20.20–$24.04 an hour · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Wintrust Wealth Management serves high net worth individuals, business owners and institutions. What experience do you have supporting financial advisors or wealthy clients?

What they are checking: Whether they understand the service level and discretion that private clients expect.

Tell me about a time you caught an error before it reached a client.

What they are checking: Whether they double-check their work, since mistakes with client money are costly and damage trust.

What does confidentiality mean when working with high net worth clients?

What they are checking: Whether they understand that discretion is essential and goes beyond just following privacy rules.

What would you do

A client calls asking to move money from their account today, but their advisor is in meetings all afternoon. What do you do?

What they are checking: Whether they follow verification and authorization steps rather than acting on a request just to please the client.

You get a call that sounds like a client, but something about the request seems off. How do you handle it?

What they are checking: Whether they can spot possible fraud and verify identity before acting, which protects clients.

How do you manage tasks for more than one advisor when their priorities conflict?

What they are checking: Whether they can prioritize fairly and communicate clearly instead of letting work quietly slip.

About the work

How do you prepare an advisor for a client review meeting?

What they are checking: Whether they know what goes into meeting prep, like account statements, performance and open action items.

What account paperwork have you processed, such as new accounts, transfers or beneficiary changes?

What they are checking: Whether they have handled the core operational forms that keep a wealth practice running.

Are you licensed, such as the SIE or Series 7, or would you be open to earning those licenses?

What they are checking: Whether they have or will get the licenses that often let assistants take more on for advisors.

What tools like Excel or CRM systems have you used to track client information?

What they are checking: Whether they can keep client records organized and up to date in the systems a wealth team relies on.

Practice this interview out loud.

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The full job description

As published by Wintrust.

Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping clients meet their increasingly complex financial goals with the highest standards of service and integrity. Through our four companies, Wintrust Investments LLC, Wintrust Private Trust., Great Lakes Advisors LLC, and The Chicago Deferred Exchange Company LLC, we offer comprehensive wealth management solutions, including investment, trust, and asset management services. Wintrust Wealth Management is a division of Wintrust, a financial services company with more than $66 billion in assets. Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and discretionary or incentive bonus eligible • Comprehensive benefits package including medical, dental, vision, life, a 401k plan with a generous company match, and tuition reimbursement, to name a few • Promote from within culture Why join this team? • We employ approximately 300 associates and are responsible for more than $25+ billion of client assets • Strong track record of valuing and investing in existing talent by providing opportunities for growth and advancement • We hold ourselves to the highest standard of service and integrity in the industry • We have a strong reputation for quality service and impeccable ethics What you will do: • As a Wintrust Wealth Management Financial Assistant, you will support our Financial Advisor Team located in our Barrington, IL office. • Help in delivering client investment solutions by providing a full complement of administrative support, sales support, customer service, and other related resources to your financial advisors and clients • Facilitate new client onboarding process - open and maintain client accounts, manage account paperwork, track and record client correspondence, generate various performance and activity reports, along with other operational activities. • Schedule and manage client reviews. Prep Financial Advisor for client review meetings, including preparing presentations and updating client profiles. Enter and maintain CRM notes as directed. • Ensure the team is compliant in following all processes and procedures; maintain clean and up-to-date compliance files. • Act as the team’s Office Manager. Order supplies, keep marketing materials up to date, and keep the office running smoothly. • Work to deepen and enhance inter-company relationships. Manage banker referral flow activity for team in Salesforce system. • Cultivate a service environment targeted towards enhancing the client experience • Handle various client communications and mailings, including monthly newsletters, birthday cards, Christmas cards, etc. Qualifications: • 3+ years of relevant experience in the financial industry and customer service experience strongly preferred • Working knowledge of Microsoft Word, Excel, and Outlook; knowledge of Salesforce and Workday desirable. • FINRA Series 7 and 66 licenses and Illinois Insurance License preferred, but not required to start • Relationship management skills • A thorough understanding of a client service environment Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $20.20 - $24.04, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills and experience. From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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