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Financial Aid & Compliance Administrator

HSHS · Springfield, IL · $24.31–$36.47 an hour · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a compliance gap. What did you do?

What they are checking: Whether they raise problems early and fix them rather than hiding them before an audit.

Tell me about explaining a complicated rule to someone who was frustrated by it.

What they are checking: Whether they can explain policy plainly and stay patient with students and families.

What would you do

A student is in tears because their aid isn't enough to cover the term. How do you help?

What they are checking: Whether they can show empathy and point to real options like scholarships without making promises.

You serve as a liaison among students, the Office of Financial Aid, academic leadership and outside agencies. How do you keep everyone on the same page?

What they are checking: Whether they can coordinate across groups and keep communication clear and documented.

How would you stay current when federal financial aid rules change?

What they are checking: Whether they have a plan to follow regulatory updates and apply them on time.

A faculty member asks you to make an exception for a student that the rules don't allow. What do you say?

What they are checking: Whether they hold compliance lines while looking for legitimate options.

About the work

Walk me through how you'd package aid for a new nursing student.

What they are checking: Whether they understand federal, state and institutional aid and how they fit together correctly.

What federal rules around Title IV do you watch most closely for compliance?

What they are checking: Whether they know key requirements like satisfactory academic progress, return of funds and verification.

A student withdraws mid-semester. What happens to their aid?

What they are checking: Whether they understand Return of Title IV funds calculations and their timelines.

How do you keep records accurate and ready for an audit?

What they are checking: Whether they are organized and detail-focused, which compliance depends on.

Practice this interview out loud.

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The full job description

As published by HSHS.

Pay Range: $24.31 - $36.47 A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education. The Financial Aid & Compliance Administrator is responsible for supporting the administration of financial aid programs while ensuring institutional compliance with federal, state, accrediting agency, and institutional regulations. Working within the College of Nursing, this position serves as a liaison among students, the Office of Financial Aid, academic leadership, and external agencies to promote student success, regulatory compliance, and operational efficiency. This role provides guidance to prospective and current nursing students regarding financial aid opportunities, scholarship programs, and funding resources while maintaining accurate records and ensuring compliance with applicable laws, policies, and accreditation standards. Position Specifics: o Department: St. John's College of Nursing o Core Function: Corporate Services o Schedule: Full time-Hybrid, 1 day/week remote o Facility: St. John's College of Nursing o Location: Springfield, IL o Compensation that aligns with your experience INTERNET SPEED REQUIREMENTS: • Download speeds must be at least 20 Mb or higher. (100 Mb or higher is preferred.) • Upload speeds must be at least 6 Mb or higher. (10 Mb or higher is preferred.) • Latency/Ping must be under 100 ms. (Under 60 ms is preferred.) Education Qualifications • Bachelor’s degree in education, finance, business, or related field is required. Experience Qualifications • 5 years of experience in financial aid administration, higher education student services, or a related administrative role is required. • 3 years management or leadership experience is required. Certifications, Licenses and Registrations • N/A Job Description Scheduled Weekly Hours: 40 Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits. • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues. • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need. • Retirement benefits including HSHS contributions. • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period. • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more! • Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more! Benefits HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants. Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions. These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS. Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org

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