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Field Service Engineer

GEA · Hudson, WI · Full time

Posted Mar 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a site installation didn't go to plan. How did you handle it with the customer?

What they are checking: Whether they keep the customer informed and solve problems without losing their trust.

How do you coordinate with the site coordinator and service project manager during a job?

What they are checking: Whether they communicate well with internal teams and keep everyone aligned.

What would you do

You arrive at a customer site and the working conditions don't look safe. What do you do?

What they are checking: Whether they will stop work and fix safety issues even when the customer is pushing to start.

How do you feel about frequent travel to customer plants?

What they are checking: Whether they can sustain a heavy travel schedule over the long run.

About the work

Tell me about your experience with blow molders and beverage filling lines.

What they are checking: Whether they can work on blow molders, the core equipment this role focuses on.

Walk me through how you'd restart a filling line after a retrofit or upgrade.

What they are checking: Whether they follow a careful restart sequence that protects people, product and equipment.

How do you manage outside subcontractor technicians on a job site?

What they are checking: Whether they can direct other technicians and keep them on schedule and safe.

Describe a detailed technical report you've written after a job. What did it include?

What they are checking: Whether their reports clearly capture what was done and what still needs doing.

How do you troubleshoot a problem remotely or over a help desk call when you can't see the machine?

What they are checking: Whether they can guide customers through diagnosis using good questions and clear steps.

What input have you given on equipment layout or design for new projects?

What they are checking: Whether they can turn field experience into useful design advice for new lines.

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The full job description

As published by GEA.

Responsibilities / Tasks GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Responsibilities: Work focused on Blow Molders but overlaps to all pieces of the beverage and filling equipment; Works actively in the Service scheduled activities, such as Audit, Line Start-up, Help Desk, Service Work, and modifications; Carries out line/machine restarts following the maintenance or modification, Upgrade, Retrofit; Carries out Service Work, modifications, upgrade, retrofits; Draws up detailed technical reports indicating the performed activities and those ones to be performed; Coordinates and manages on site any potential sub-contractor external technicians; Manages the technical, operational, and temporal details of each intervention in agreement and compliance with the received details; In close co-operation with the Site Coordinator and the Service Project Manager, he checks if the conditions under which they work on site are in line with the safety standards, evaluating any possible/necessary corrective action; Carries out the tasks assigned to him internally such as troubleshooting, remote activities, Help Desk services; Assist the CoC with development of new products and upgrades; Assist the BU with input on equipment layout for new projects, as needed making recommendations for optimum design; Install / mechanical upgrades without CoC presence on site; Strong understanding of the system process for the LPT equipment. Able to troubleshoot more complex process issues; Lead a team on installation and / or equipment commissioning; Create complex SOP’s for equipment and systems; Inspect, repair, test, and optimize / tune Blow Molders, and other Beverage and Filling equipment; Install, Mechanically and Electrically new Blow Molders, and other Beverage and Filling equipment; Troubleshoot mechanical and process issues and problems in order to repair Blow Molders, and other Beverage and Filling equipment; Write clear and thorough inspection reports and field service reports for internal and external use; Recommend available upgrades and optimizations on Blow Molders, and other Beverage and Filling equipment; Provide accurate estimates of labor times to complete service visits / rebuilds, and installations, commissioning, and training for new equipment and retrofits; Provide technical training to customers for proper operation, preventive maintenance, scheduled maintenance, and emergency / breakdown troubleshooting and service; Initiate recommendations for improved tools, procedures, etc. for the service operations; Provide support to internal stakeholders with questions regarding parts requests, quoting, and selling upgrades. Travel up to 80% domestically and occasional international travel. Your Profile / Qualifications Requirements to include: Bachelor’s Degree in Mechanical Engineering or related (foreign equivalent acceptable) and 36 months of experience in job offered or related, including experience with Liquid filling equipment, mechanical installation, service, or repair/troubleshooting experience; Installing and service liquid filling and beverage equipment; Troubleshooting software and electrical systems; Wiring 3 phase motors, 120vac power/communication, and 24vdc communication, etc; Leading teams on site; Working with instruction manuals, assembly drawings, P&ID’s; Working with electrical and pneumatic schematics; Working with Blow Molding equipment; Ability to use bench and hand power tools; Valid U.S. Driver’s license required . Mail resumes to Yolanda Madry, 9165 Rumsey Road, Columbia, MD 21045. Did we spark your interest? Then please click apply above to access our guided application process.

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