Jobs › Alfa Laval

Field Sales HVAC and Industrial Refrigeration

Alfa Laval · Kenosha, WI · $80,000–$100,000 a year · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built new business in a territory from scratch.

What they are checking: Whether they can generate their own pipeline through visits and outreach, which this role depends on.

How do you plan your week when your territory covers several states?

What they are checking: Whether they organize travel and visits efficiently to stay active in the market.

Tell me about a deal you lost. What did you learn?

What they are checking: Whether they reflect honestly on losses and adjust their approach.

What would you do

Who would you target first in Central USA for heat exchanger service, and why?

What they are checking: Whether they can build a sales plan around where installed equipment and service needs are concentrated.

A facility manager says they just clean their plate heat exchangers in-house. How do you respond?

What they are checking: Whether they can show the value of professional service without dismissing the customer's current practice.

A customer had a bad experience with a past service job. How do you win them back?

What they are checking: Whether they listen, take ownership and show concretely what will be different this time.

How do you find out when a customer's equipment is due for service before they call a competitor?

What they are checking: Whether they use installed base information and regular contact to get ahead of service needs.

About the work

How does a gasketed plate heat exchanger lose performance over time, and what service does it need?

What they are checking: Whether they understand fouling, gasket wear and regasketing well enough to sell service credibly.

What differences would you expect between selling to commercial HVAC customers and industrial refrigeration plants?

What they are checking: Whether they understand that these segments have different buyers, priorities and downtime pressures.

How would you explain the cost of reduced heat transfer to a plant engineer?

What they are checking: Whether they can tie service to energy cost, capacity or downtime in terms an engineer values.

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The full job description

As published by Alfa Laval.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. About the job… The Field Sales HVAC and Industrial Refrigeration Service is responsible for identifying business opportunities within the HVAC and Industrial Refrigeration market and concluding direct sales of Alfa Laval gasket plate heat exchangers’ services in Central USA. This is a position located in Indianapolis, IN or Kenosha, WI. As a part of the team, you will: • Develop and Execute sales plans for target accounts within Commercial& Residential HVAC and Industrial Refrigeration. • Discover new business opportunities in the HVAC and Refrigeration market & develop new business for heat exchangers service. • Be active in the market and focus on making visits, meetings and interactions to customers, focusing on customer needs understanding and highlighting the value of our products and services. • Collaborate with service operations team to provide superior customer experience. • Perform energy saving evaluation using Alfa Laval tools and processes to help customers achieve their sustainability goals. • Ownership of lead to fulfilment process including but not limited to: • Prospecting. • Negotiation. • Securing purchase orders. • Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions. "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games." What you know: • Bachelors in Engineering or Business preferred. • Minimum 3 years of experience in selling HVAC Service, Projects or Parts. • A proven track record of building and expanding customer relationships. • Knowledge of HVAC, cooling towers and/or chillers strongly desired. • Aftermarket or distributor sales (representative management) experience is helpful. • Communication skills. • Decision making. • Travel availability 60%. At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area. Visa sponsorship is not available for this role. What’s in it for you? Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically between $80,000.00 to $100,000.00. Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EEO/Vet/Disabled Employer

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