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Failure Analysis Engineer Sr/Process Engineer Sr

Plexus · Neenah, WI · $77,400–$116,000 a year · Full time

Posted Aug 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a failure analysis you led from the returned unit to the corrective action.

What they are checking: Whether they follow a disciplined path from evidence to root cause to a fix that prevents recurrence.

Tell me about a time your analysis pointed to a problem another team didn't want to hear.

What they are checking: Whether they present findings objectively and hold their ground with data while staying collaborative.

How have you mentored less experienced engineers or technicians in failure analysis?

What they are checking: Whether they share expertise and raise the skill of the team, expected at the senior level.

What would you do

A board fails in the field with intermittent behavior you can't reproduce in the lab. How do you approach it?

What they are checking: Whether they use environmental stress, history and data to chase intermittent faults rather than closing it as no fault found.

The customer wants a root cause report in two days, but you need a week to be sure. What do you tell them?

What they are checking: Whether they share honest interim findings and a plan rather than presenting a guess as a confirmed root cause.

About the work

Which FA tools and techniques do you rely on, like X-ray, cross-sectioning, SEM or dye and pry?

What they are checking: Whether they know when to use non-destructive methods first and when destructive analysis is worth it.

What common solder joint defects do you see in SMT processes, and what process conditions cause them?

What they are checking: Whether they connect defects like voids, head-in-pillow and bridging to paste, stencil, placement and reflow causes.

How would you set up or tune a reflow profile for a new board with mixed component sizes?

What they are checking: Whether they understand thermal mass, ramp rates and paste requirements, core process engineering knowledge.

How do you decide whether a failure is a component problem, a process problem or a design problem?

What they are checking: Whether they can separate supplier, manufacturing and design causes with evidence, since each leads to different owners.

Why does FA documentation matter so much for medical and aerospace customers?

What they are checking: Whether they understand that reports may be reviewed by regulators and customers and must stand on their own.

How do you use process data like SPC or AOI results to catch problems before they become failures?

What they are checking: Whether they work proactively on process control instead of only reacting to failures after they happen.

Practice this interview out loud.

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The full job description

As published by Plexus.

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. When we invest in our people, we invest in building a better world. With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best. Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com . Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range: $77,400.00 - $116,000.00 Purpose Statement: The Failure Analysis Engineer Sr/Process Engineer Sr is responsible for providing technical expertise throughout the manufacturing process. This role involves offering guidance on best practices and equipment, optimizing production for efficiency and quality, training various teams, and supporting ongoing production activities. Key Job Accountabilities: • Demonstrates effective communications (teleconference, email, and in-person) through interaction with customers (internal and external) regarding project technical subject matter. • Demonstrates expertise in the full Plexus Manufacturing process on small to mid size projects, as it applies to their role. • Demonstrates the ability to work independently in multiple phases / processes of the Manufacturing Process, without direction from mentors or functional management, as it applies to their role. • Root Cause Investigation - Execute advanced destructive and non-destructive failure analysis on failed components and PCBA's to determine exact root causes • Lab & Equipment Operation - Manage and perform hands-on analysis using lab equipment/techniques such as SEM, 2D/3D uCT Xray, EDS, XRF, Ion Chromatography, C3, SIR, Micro-section, Dye & Pry, & De-Capsulation • Procedure Development - Establish, update, and scale failure analysis workflows & standard operating procedures • Technical Communication - Deliver clear, detailed technical reports and failure analysis presentations to internal stakeholders, management, and external customers • Mentorship & Guidance - Provide technical guidance, training, and oversight to junior engineers & technicians • Cross-Functional Collaboration - Partner closely with R&D, design, quality, and manufacturing engineering teams to feed FA insights back into new product development (NPI) • Lab Leadership - Ensure the lab is "tour ready" at all times and that lab supplies and testing samples are stored in an organized and controlled manner, and stay current on industry trends, techniques, & standards relative to failure analysis Education/Experience Qualifications: • Bachelor’s Degree with 4 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered. Other Qualifications: • Intermediate Computer Skills • Intermediate Decision Making, Problem Solving Skills • Intermediate Verbal and Written Communications Skills • Strong Analytical and statistical analysis Skills; Statistical Process Control Software Skills • Intermediate Cross-Discipline Development Knowledge • Strong understand Structured Design • Ability to develop good working relationships with team members and customers • Lab tool/ test/measurement equipment experience preferred This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform. We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com . Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications. We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Some offers of employment are contingent upon successfully passing a drug screen and/or background check.

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