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Facility Support Technician II – Cage Wash

Medical College of Wisconsin · Milwaukee, WI · Full time

Posted Aug 7, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This job means standing, lifting and working around heat and noise for a full shift. How have you handled physical work like that?

What they are checking: Whether they know what the job really demands and can keep up safely.

You'd guide Facility Support Technician I staff. Tell me about a time you showed someone newer how to do a task the right way.

What they are checking: Whether they can teach procedures patiently and set a good example for newer coworkers.

Tell me about a time you suggested a better way to do something at work.

What they are checking: Whether they will take part in continuous improvement instead of just following the routine.

What would you do

A tunnel washer isn't hitting the right temperature during a cycle. What do you do?

What they are checking: Whether they stop and escalate a sanitation failure rather than letting dirty cages go back to animal rooms.

You notice a coworker skipping a step in the sanitation procedure to save time. What do you do?

What they are checking: Whether they will speak up about shortcuts that put animals and research at risk.

A shipment arrives at the loading dock while you're in the middle of a wash cycle. How do you handle both?

What they are checking: Whether they can juggle tasks without letting either one fall behind or become unsafe.

About the work

Have you run cage washers, tunnel washers, bedding dispensers or autoclaves before? Tell me what you know about how they work.

What they are checking: Whether they have hands-on equipment experience or will need training from the start.

Why does it matter so much that cages and rooms are sanitized a certain way for research animals?

What they are checking: Whether they understand that animal health and research results both depend on clean, consistent conditions.

How do you record equipment readings like temperatures, and what do you do if a number is out of range?

What they are checking: Whether they take documentation seriously, since records prove the facility is meeting its standards.

How do you stay safe when handling chemicals, hot equipment and waste?

What they are checking: Whether they know and follow basic safety practices like PPE and safe lifting.

Practice this interview out loud.

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The full job description

As published by Medical College of Wisconsin.

Summary Under limited supervision, perform sanitation and support services for laboratory animal facilities and assist with equipment maintenance and operational tasks. Provide technical support for cage wash operations and facility upkeep, ensuring compliance with established policies and procedures. May provide guidance to Facility Support Technician I staff. Primary Responsibilities • Sanitize, organize, and maintain animal cages and equipment by operating cage washers, tunnel washers, bedding dispensers, and autoclaves. • Perform routine maintenance and assist with troubleshooting of cage wash equipment; escalate complex issues to senior staff or supervisor. • Sanitize animal rooms, cages, equipment, corridors, and support areas using appropriate techniques to promote animal health and welfare and comply with policies. • Monitor environment and equipment by obtaining, documenting, and comparing data against established standards; maintain accurate records. • Receive and properly process shipments from loading dock; assist with packaging and disposal of waste materials following proper procedures. • Provide guidance and informal training to Facility Support Technician I staff on standard operating procedures. • Assist with special projects and cross-train in other facility support areas as needed. • Participate in continuous improvement initiatives by identifying and communicating opportunities for operational efficiency. • Perform other duties as assigned. Knowledge – Skills – Abilities • Working knowledge of laboratory animal facility operations and sanitation methods. • Ability to work independently and as part of a team. • Strong attention to detail and ability to follow established procedures. • Good communication and problem-solving skills. • Ability to adapt to changing priorities and demonstrate dependability. • Basic computer skills and ability to maintain accurate records. Qualifications Appropriate experience may be substituted on equivalent basis. Minimum Required Education: High School Diploma Minimum Required Experience: 2yrs Preferred Education: Associate Degree or higher Preferred Experience: Preferred Certification/Licensure(s): Physical Requirements Work requires movement of feed, bedding, cages, and other equipment require regular pushing, pulling and lifting of heavy objects. Must climb, balance, stoop, kneel and crouch and standing or walking continuously. Must be able to manipulate equipment using both hands. Perceive attributes of objects such as size and shape using fingers and hands. Many repetitive motions are required, including wrist rotations, stoops, body turns, reaching overhead and lifts. Work Environment Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Exposure to animal wastes, chemicals, acids, odors, loud noises, heat, humidity and wet surfaces is to be expected. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects. #LI-NI1 Why MCW? • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options • 403B Retirement Package • Competitive Vacation and Paid Holidays offered • Tuition Reimbursement • Paid Parental Leave • Employee & Family Assistance Program (EFAP) • Pet Insurance • On campus Fitness Facility, offering onsite classes • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc. For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website . MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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