Events Assistant

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves As an Event Assistant at JLL, you'll provide comprehensive support across event coordination and site operations, ensuring seamless execution of meetings and events while maintaining smooth day-to-day facility operations. This role combines hospitality-focused event management with operational oversight, requiring you to balance client-facing event coordination with behind-the-scenes administrative and vendor management responsibilities. Your day-to-day tasks will include: Event Coordination & Execution • Plan and execute internal and external meetings and events from start to finish • Consult with clients to determine event needs including space, physical setup, minor A/V requirements, and event support • Serve as primary point of contact for event clients; respond to requests in a timely manner per established Service Level Agreements • Manage end-to-end ticket lifecycle with Internal Business Partners, including communications, triage, and resolution • Triage incoming event requests by evaluating completeness, accuracy, space availability, and resource alignment • Provide minor audio-visual support including basic microphone setup, sound activation, and plug-and-play computer connections • Execute pre-event, during-event, and post-event support including planning calls, coordinating shipments and guest lists, serving as day-of contact, conducting debriefs, and closing tickets • Document lessons learned, review post-event survey feedback, and identify service enhancement opportunities Operational & Administrative Support • Schedule and coordinate vendor activities, site inspections, and service requests • Coordinate Certificate of Insurance (COI) administrative support, including requesting and collecting documentation, tracking through compliance platforms, and notifying stakeholders of issues • Maintain accurate records of vendor interactions, service requests, site activities, and event documentation • Assist in preparing reports on site operations, vendor performance, and event outcomes • Conduct supplies inventory audits and coordinate restocking • Support implementation of site procedures, protocols, and operational manuals • Assist in tracking and reporting on key performance indicators (KPIs) • Coordinate site and event meetings and prepare relevant materials • Utilize ticketing systems (Corrigo, Google Calendar, Social Tables, Slack, Google Workspace) to document and manage programs • Required Qualifications: • High School Diploma or GED equivalent • 1–3 years of experience in event planning, project management, hospitality, facilities management, or administrative support • Flexible scheduling for early morning and evening event support; weekend support as event schedules require • Strong organizational skills and exceptional attention to detail • Proficiency in Microsoft Office suite and Google Workspace, particularly Excel, Outlook, and Google Calendar • Excellent written and verbal communication skills with ability to communicate professionally at all organizational levels, including C-suite • Exceptional customer service skills with a passion for hospitality • Ability to multi-task and prioritize effectively in a fast-paced environment • Basic understanding of vendor management and building operations • Willingness and ability to travel as needed • Proven initiative, integrity, and good judgment • Highly collaborative with strong interpersonal skills Preferred Qualifications: • Bachelor's degree or proven experience as an event planner or coordinator • Experience in facilities management or property management environment • Familiarity with scheduling and coordination software, Social Tables, and Slack • Experience with data entry and database management • Understanding of health and safety practices in workplace settings • Basic knowledge of building maintenance and operations • Leadership experience with ability to manage multiple priorities and deliver results This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 49,600.00 – 62,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Chicago, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: • 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.