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Epic Systems Analyst

SSM Health · WI · Remote available · Full time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting mentions thinking beyond standard Epic builds. Tell me about a time you solved something Epic didn't handle out of the box.

What they are checking: Whether they can design creative solutions while staying maintainable and supportable.

Tell me about a time you found out a workflow you built wasn't being used as intended.

What they are checking: Whether they go back to users, learn why and fix the design or training.

This is a remote role. How do you stay connected to clinicians so you understand their day?

What they are checking: Whether they make the effort to see real workflows instead of building from tickets alone.

What would you do

A clinic leader wants a new workflow live in two weeks. You think it needs six. How do you handle that?

What they are checking: Whether they can push back honestly, explain risk and find a phased path forward.

How do you prioritize when several clinical leaders all say their request is urgent?

What they are checking: Whether they use clear criteria and governance instead of reacting to whoever is loudest.

About the work

This role supports a high-priority outpatient service line in Ambulatory. What ambulatory build have you done, and in what areas?

What they are checking: Whether their ambulatory experience is hands-on build work, not just ticket support.

How do you work with integrated third-party applications when something breaks between Epic and the other system?

What they are checking: Whether they can troubleshoot interfaces and work with vendors to find the real cause.

Walk me through how you prepare a clinic for operational readiness before a go-live.

What they are checking: Whether they think about training, testing, support and workflow, not just build.

How do you write a proposal that covers feasibility, scalability and cost for a requested change?

What they are checking: Whether they can analyze requests the way leaders need to decide on them.

How do you test a build change so it doesn't affect other ambulatory departments?

What they are checking: Whether they understand shared settings and test the wider impact.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling. WI-REMOTE Worker Type: Regular Job Highlights: Join a mission‑centered Catholic healthcare organization as an Ambulatory Epic Systems Analyst and make an immediate impact. This role is critical to supporting a high‑priority outpatient service line, contributing to Epic build, testing, workflow design, configuration, and operational readiness. You’ll serve as a subject matter expert for ambulatory Epic functionality and integrated third‑party applications, partnering closely with clinical and operational stakeholders to deliver sustainable, high‑value solutions. Ideal candidates enjoy hands‑on ownership, thinking beyond standard Epic builds, and solving complex problems in fast‑paced environments. If you’re motivated by optimization, collaboration, and meaningful work that supports patient care, this role offers both challenge and purpose. Job Summary: Acts as a broad subject matter expert for service line Epic functionality and integrated third-party applications. Identifies best practices for the business and works closely with stakeholders to define the technical systems and enhancements needed to deliver business results. Conducts research on possible solutions and makes recommendations based on findings. Develops detailed analysis for proposals that outline feasibility, scalability and costs. Suggests, designs, tests, implements, and evaluates solutions. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Contributes to service line research for business needs and translates into the technical enhancements necessary for configuration and business process changes. Develops proposals that outline feasibility and costs. • Codes complex functions including building application tables and reports for multiple Epic applications. Tests build to ensure quality delivery to business partners. • Implements and stabilizes core business applications, researching application infrastructure needs, associated hardware, endpoints, and databases. • Proactively identifies and solves complex problems; uses ground-breaking and innovative methods to think beyond existing solutions which impact business direction and drive business performance. • Researches and recommends best practices for scalability, supportability, ease of maintenance, and system performance. • Analyzes, prioritizes, and organizes technical requirement specifications using data, diagrams, and flowcharts to inform decision making. • Leads functional teams or projects in a project management role with moderate resource requirements, risk, and/or complexity. • Plans and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements. • Troubleshoots and resolves complex integrated issues crossing applications and works with vendors to solve issues. • Performs other duties as assigned. EDUCATION • Bachelor's degree in computer science or related field, or equivalent years of experience and education EXPERIENCE • Three years' relevant experience with Epic functionality, design, configuration, and technical environment concepts/functions. Experience in Epic builds is required. CERTIFICATION • Epic certified or accredited in one or more modules. • Epic Ambulatory preferred PHYSICAL REQUIREMENTS • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • N/A Department: 9602050099 Enterprise Applications Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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