JobsAdvocate Health

Environmental Services Tech I

Advocate Health · Chicago, IL

Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to clean and turn over a room quickly because a new patient was waiting. How did you handle it?

whether the candidate can balance speed with thoroughness under real hospital pressure

Tell me about a time you had a disagreement with a coworker on the shift. How did you work it out?

ability to resolve interpersonal conflict without escalating or involving patients

Tell me about a time you noticed a piece of equipment wasn't working right. What did you do?

whether the person reports problems instead of ignoring or improvising around them

How do you keep confidential patient information confidential when you're cleaning rooms and hear or see things?

understanding of patient privacy expectations even in a non-clinical role

Tell me about a time you had to keep working carefully even when you were tired or the task felt repetitive.

consistency and follow-through on routine tasks that directly affect patient safety

Technical

Walk me through how you would clean and disinfect a patient room after discharge, step by step.

knowledge of discharge cleaning protocol and infection control basics

How do you know which cleaning chemical or germicide to use on a given surface or spill?

understanding of chemical labeling, dilution, and matching solution to task

How do you handle separating regular trash from recycling and medical waste during your shift?

attention to procedure on waste segregation and disposal

Situational

Say you find a chemical spray bottle in a supply closet with no label on it. What do you do?

safety awareness and adherence to labeling and hazard policies

A patient's family member complains that their loved one's room wasn't cleaned to their satisfaction. How would you respond in the moment?

customer service instincts and use of a service framework like AIDET under criticism

What would you do if you were asked to clean up a spill you weren't sure was hazardous or medical waste?

judgment around Standard Precautions and infection control policy

This role involves lifting, bending, and being on your feet the whole shift, sometimes on second shift until 11:30 at night. What has your experience been with physical work like this?

honest self-assessment of physical readiness and stamina for the job

This position works alternate weekends and holidays with rotating shifts. How do you feel about that schedule, and what would you do if you needed to request a day off?

reliability, willingness to accept the schedule, and knowledge of proper request procedure

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 11906 Advocate Trinity Hospital - Environmental Services Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Alternate Weekends & Holiday Varies Shifts but most need is 2 nd  shift (3:00 p.m. To 11:30 p.m Pay Range: $18.85 - $28.30 Major Responsibilities: Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item. Assigned area(s) may include, but are not limited to, patient rooms, offices, meeting rooms, rest rooms, elevators stairwells and other areas of the hospital and/or off-site facilities. 1)Operates various equipment following department procedures. 2)Use chemicals and solution following department policy. 3)Keeps work areas in orderly, clean and safe condition. Customer Satisfaction-Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. 1)Utilized AIDET with both Internal Customer and External Customers, meeting system goal. 2)Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates. 3)Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situation. 4)Displays patient and tact when dealing with other hospital personnel. 5)Presents department in a positive manner to all contacts. 6)Maintains courteous and pleasant attitude to patients, families and other contacts. 7)Maintains confidential patient and departmental information. 8)Utilizes appropriate chain of command in resolving complaints, grievances or problems. Use appropriate procedures following patient discharges. 1)Thoroughly washes and sanitizes beds when patients are discharged; makes beds with clean linen in accordance with department procedures. 2)Thoroughly cleans and sanitizes entire room and washroom when patients are discharged, utilizing established department procedures. 3)Use appropriate germicide in disinfecting rooms. Select cleaning materials and supplies appropriate to the job and transports them to work area. 1)Clean all assigned areas utilizing the established department procedures. 2)Clean all assigned areas utilizing the established department procedures. 3)Replenishes supplies such as paper towels, toilet tissues, soap, etc.; pick up additional supplies from the environmental services storeroom when needed. 4)Routinely collects waste;sanitizes all garbage cans. 5)Observes and follows Standard (Universal)Precautions, Infection Control Policies, and departmental policies and procedures. 6)Clean or sanitize after emergency spills as requested. 7)Place full, tied bags of soiled linen in linen chutes. 8)Ensures a safe clean attractive environment for patient, visitors and associates at all times. 9)Washes hand thoroughly throughout the day; follows and adheres to Hospital handwash policy. Prepares detergents, germicidal solutions and other cleaning/disinfecting solutions according to established formulas. Sweeps, dust mops, and wet mop floor areas and spot cleans carpets using appropriate solutions. Shampoos furniture, carpets and rugs using appropriate equipment and supplies and adhering to applicable schedules. 1)Identifies types of soiled and/or spotting and utilizes proper solutions as outlined in departmental policies and procedures. 2)Handles chemicals and solutions following departmental policies. 3)Ensures that all chemicals and solutions are in properly labeled containers. 4)Adheres to safety regulations as outlined in departmental policy and procedure. Move equipment and furniture for cleaning, rearrangement and/or relocation. Arrange furniture and equipment in an orderly fashion, and in accordance with applicable floor plans, after cleaning assigned area(s). 1)Arrange furniture for meetings, workshops and community affairs according to specifications of responsible department/individual as required. 2)Cleans equipment and notifies supervisor of equipment needing repair. 3)Appropriately reports safety hazards. 4)Returns unused supplies to closet where obtained, cleans carts and equipment and ensures all items are replaced in an orderly manner. Collects and/or distributes soiled and/or clean linens, as required. Collects trash and/or waste from all areas of the hospital, as required. 1)Collects hazardous and medical waste according to procedures establish by the Infection Control Committee. Sanitizes all garbage/waste disposal containers. 2)Separates regular and recycle trash according to procedure. Demonstrates commitment to professional growth and competence: 1)Attends all mandatory departmental and hospital meetings and inservices. 2)Completes annual CBT's required. 3)Follows written department goals and objectives, and review annually with managers. 4)Seeks education and learning experiences in areas of identified growth needs and review progress during annual evaluation. Maintains responsibility for attendance and punctuality Maintain proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 1)Maintains proper attendance requirement outlined in the Hospital Policy and Procedure Manual. 2)Plans for special days off in advance and submits written requests for time off to department management for approval per departmental guidelines. 3)Requests PTO time in accordance with departmental policy. 4)Provide adequate notice to department management absence, and in accordance to departmental policy calls two hour before the beginning of shift. Education/Experience Required: High School Diploma/GED or equivalent work experience Basic computer skills preferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment e.g., vacuum cleaners Excellent customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials) Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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