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Environmental Service Assistant

Advocate Health · Burlington, WI · $18.85–$28.30 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you worked in a fast-paced job where people were waiting on you.

What they are checking: Whether they can stay calm and keep quality up while under time pressure, which is daily life in the ER.

Tell me about a time you took pride in doing a job right even when no one was checking.

What they are checking: Whether they are thorough on their own, since most cleaning happens without anyone watching.

What would you do

You find a blood spill in the ER hallway. What do you do?

What they are checking: Whether they know spill procedures and keep others safe while cleaning it up.

How do you handle sharps or medical waste you find in a place it shouldn't be?

What they are checking: Whether they protect themselves and others and report it rather than just throwing it away.

A patient in the ER is upset and starts yelling while you're cleaning nearby. What do you do?

What they are checking: Whether they stay calm, stay safe, and know when to step away and get staff.

This job is 7 to 3 with rotating weekends and holidays. How does that fit your schedule?

What they are checking: Whether they can reliably cover the shift, since the ER needs clean rooms every day.

About the work

The emergency room needs a room cleaned fast because a patient is waiting. Walk me through how you clean it the right way without cutting corners.

What they are checking: Whether they can work quickly while still following each cleaning step that stops infections spreading.

How do you clean a room after a patient who was on isolation precautions?

What they are checking: Whether they know to use the correct protective gear, products and steps for isolation rooms.

What's the difference between cleaning and disinfecting, and why does contact time matter?

What they are checking: Whether they understand that disinfectant must stay wet for a set time to work.

How do you keep track of supplies and linens so you don't run out mid-shift?

What they are checking: Whether they plan ahead and reorder before it becomes a problem for the nurses.

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 11906 AMC Burlington - Environmental Services Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Pay Range: $18.85 - $28.30 Major Responsibilities: • Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells. • Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures, and windows. Assists in cleaning emergency spills as requested. • Dusts and damp mops floors in patient and exam rooms, corridors, stairwells, restrooms, and other areas of the facility. • Replaces cubicle and window coverings. • Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines. • Sorts, stocks and delivers linens. Gathers and prepares soiled linen for transportation. • Cleans and prepares dismissal and transfer units and certain equipment used in the care of patients and distributes non-medical supplies to specific areas. • Fills and cleans supply dispensers. • Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost effective manner. Keeps housekeeping closet organized and clean. • Reports any mechanical failures or unsafe conditions to the supervisor. Licensure, Registration, and/or Certification Required: • None Required. Education Required: • No Formal Education. Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Ability to follow and understand oral and written instructions and communicate with others. • Ability to work alone and to understand the physical arrangements of the facilities. • Performs tasks without disrupting operations of the doctors, nurses, patients, public, and other staff. • Ability to set priorities, be aware of and follow department policies and procedures in all situations. • Basic computer skills. • Excellent customer service skills. Physical Requirements and Working Conditions: • Must be able to: • lift up to 35 lbs. from floor to a maximum 5 ft. • lift and carry up to 20 lbs. at waist height a reasonable distance. • Must be able to: • push/pull with 50 lbs. of force. • Must be able to bend, stoop, kneel, reach above shoulders, and crawl to complete tasks. • Must also be able to push/pull/drag equipment such as hospital beds, and lift items weighing up to 50 lbs. • Must be able to be on feet the majority of the time with both walking/standing throughout the shift. • Must have ability to wear protective clothing as will be exposed to strong germicidal solutions, cleaning chemicals, temperature changes, soiled linen, infectious waste (blood and body fluids). Requires that incumbent be familiar with policies on handling infectious and hazardous waste. • Must have ability to operate vacuum cleaners, mopping equipment, buffer or burnisher, automatic scrubber, up to six-foot stepladder, and other cleaning tools. • Operates all equipment necessary to perform the job, including telephones, zone phones, and pagers. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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