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Enterprise Chief Operations Office Intern - Chicago

Northern Trust · Chicago, IL · Full time

Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What do you think the Enterprise Chief Operations Office does at a firm like Northern Trust, and why does that work interest you?

What they are checking: Whether they researched the role and understand operations as the engine behind client service at a bank.

Tell me about a time you made a process work better, at school, a job or a club.

What they are checking: Whether they naturally notice inefficiency and take initiative to fix it, which operations work rewards.

Tell me about a group project where a teammate wasn't pulling their weight. What did you do?

What they are checking: How they handle conflict and accountability on a team without going around people or doing nothing.

Tell me about a time you made a mistake on something that mattered. How did you handle it?

What they are checking: Honesty and ownership of errors, which matter a great deal in a regulated financial firm.

Northern Trust's principles are Service, Expertise and Integrity. Which one do you connect with most, and why?

What they are checking: Whether they can link their own values and experiences to the firm's stated principles genuinely.

What would you want to have learned by the end of this internship?

What they are checking: Clarity about their goals and whether they see the internship as a path into a full-time role.

What would you do

Your manager gives you a project with very little direction and is hard to reach for a week. How do you get started?

What they are checking: Comfort with ambiguity and the habit of making a plan, checking assumptions and asking good questions.

You have two assignments due the same day from two different people. What do you do?

What they are checking: Whether they communicate early and ask for priorities rather than quietly missing one deadline.

How would you present a recommendation to a senior leader in five minutes?

What they are checking: Ability to lead with the answer and support it briefly, a core skill for interns presenting final projects.

About the work

How would you organize a messy spreadsheet of data so someone could make a decision from it?

What they are checking: Basic data skills and the instinct to clean, structure and summarize information for a reader.

Practice this interview out loud.

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The full job description

As published by Northern Trust.

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Please note: Each applicant has the opportunity to apply to a maximum of 3 job postings per recruitment season in North America. Please do not create multiple email addresses to apply to additional opportunities. Posting Close Date: October 9 , 202 6 , 11:59pm Central, unless the class is filled before that date. Applications will be reviewed on a rolling basis . We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. WHO YOU ARE • You are pursuing a bachelor’s degree at an accredited college/university with an expected graduation date between December 2027 and Summer 2028 • You have a minimum GPA of 3.0 • You are curious about financial markets and interested in learning more about the financial services industry • You have proven analytical, data interpretation, problem-solving, critical and strategic thinking skills through coursework and/or previous internship experience • You have demonstrated leadership and teamwork through projects and extracurricular involvement WHAT YOU’LL DO As an intern at Northern Trust, you will have the opportunity to build relevant skills, work on meaningful projects, and participate in a collaborative program designed to support your early career development. You will work directly with your team on day-to-day tasks while joining internship program events to develop new skills, network with senior leaders, and connect with fellow interns in the program. Through hands-on experience, meaningful project work, and exposure to a dynamic global business, you will begin to see how your interests can grow into a long-term career at Northern Trust. A recruiter will work with you to determine the best team placement given your interests, skill set, and relevant experience. THE PROGRAM: • Ten weeks • Located in Chicago, IL WHAT YOU’LL GAIN: • Provide reporting and calculations on Net Asset Value (NAV) for various client types • Research and resolve processing inquiries and prepare correcting entries • Help drive operational efficiency in servicing processes • Enhance client servicing and management reporting tools PROGRAM OPPORTUNITIES: • Professional development workshops • Lunch & Learns with Leadership • Intern Cross-Functional Project Presentation • Intern volunteer event • Social events • Ongoing learnings at enterprise-wide level • Mentorship and networking opportunities SAMPLE FUTURE CAREER PATHS/TRACKS: • Enterprise Chi ef Op erations Office ( E COO) Analyst in one of a variety of areas, including Accounting & Fund Administration, Market Operations, Integrated Portfolio Services, and more Salary Range: Salary is $30.00 USD per hour. Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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