Jobs › Endeavor Health

Employee Relations Specialist

Endeavor Health · IL · $33.24–$49.86 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you stay neutral when the employee and manager each tell a completely different story?

What they are checking: Whether they rely on evidence and witnesses instead of picking the more likable side.

Tell me about a time an investigation found that a well-liked leader had done something wrong.

What they are checking: Whether they follow the facts even when the outcome is uncomfortable or unpopular.

How do you coach a new nurse manager who avoids hard conversations with staff?

What they are checking: Whether they can build manager skills so problems are handled early, before they need ER involvement.

What does positive employee relations mean to you beyond handling complaints?

What they are checking: Whether they think about preventing problems and building trust, not only reacting to cases.

What would you do

A manager wants to fire an employee today for poor attendance, but there's no prior corrective action on file. What do you advise?

What they are checking: Whether they protect the organization by guiding the manager toward consistent, defensible steps.

An employee comes to you upset but asks you to keep it confidential. How do you handle that?

What they are checking: Whether they are honest about the limits of confidentiality when a policy or legal issue is involved.

About the work

Walk me through how you'd investigate a complaint of harassment from start to finish.

What they are checking: Whether they run a fair, documented process that includes interviews, evidence and a clear finding.

You'd respond to external charges like EEOC or IDHR complaints. How do you prepare a position statement?

What they are checking: Whether they can gather facts and documents and present a clear, accurate response.

How do you make sure corrective actions are applied consistently across many Endeavor locations?

What they are checking: Whether they look at past cases and policy to keep discipline fair across sites.

How do you keep your case files and notes organized in case they're needed in a legal matter?

What they are checking: Whether they document carefully and objectively, knowing their notes could be read by others later.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $33.24 - $49.86 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Employee Relations Specialist The Employee Relations Specialist serves as the center of expertise for Endeavor Human Resources policies, practices and procedures. The ER Specialist administers and assists management in the application of corporate policies and activities to ensure consistency. This position, in partnership with Business HR, serves as an advocate for employees and internal consultant to managers regarding complex employee relations matters. This includes Endeavor Health policy interpretation, guidance on corrective actions and investigations, and positive employee relations strategies. Position Highlights: • Position: Employee Relations Specialist • Location: Skokie, IL • Full Time/Part Time: Full Time • Hours: Monday-Friday, 8am-4:30pm • Required Travel: Position requires travel between Endeavor entities. What you will do: • Investigates complaints and/or charges filed both internally and externally regarding violations of Endeavor policies, state and federal laws governing employment practices, and prepares appropriate responses • Review all corrective actions; reviews requests for suspensions and terminations to ensure compliance with Endeavor policies and procedures • Gathers and organizes all necessary documentation for information requests and assists in hearings as necessary • Provides investigatory support to Director in complex employee relations matters and in the employee resolution process • Assists Director and outside legal counsel in preparation for unemployment and government agency hearings • Serves as an internal consultant to managers regarding complex employee relations matters, NorthShore policy interpretation and application, wage and hour compliance, FMLA, Harassment policy, Leave of Absence policies, and union avoidance strategies • Partners with Director to prepare and present management training in connection with employment practices, changes in policies and procedures, and in-service education as warranted • Ensure consistency with practice and administration of policies and procedures • Represents Human Resources on various Endeavor committees as assigned • Participate in organization initiatives as assigned by Director • Other duties as assigned What you will need: • Education: Bachelor's degree in Human Resources or related field. • Experience: 3 years+ HR generalist and/or employee relations experience required, preferably in a healthcare setting; labor relations experience preferred • Unique or Preferred Skills: • Demonstrates in-depth and current knowledge of local, state and federal laws pertaining to employment policies and practices • Ability to assist managers in the resolution of personnel and labor issues through advice and counsel, demonstrating creativity and flexibility • Demonstrates ability to prepare and present written material (investigation reports, employee resolution process responses, position statements) as required • Demonstrates PC proficiency in the areas of word-processing, spreadsheets and other proprietary systems • Strong interpersonal skills, ability to effectively communicate verbally and in writing. Ability to handle public contact with discretion, tact and courtesy • Ability to prioritize and organize work, work independently, and make sound and defensible decisions Benefits (For full time or part time positions): • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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