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Emergency Services Care Assistant / Unit Secretary- Nights

Endeavor Health · IL · $19.71–$28.58 an hour · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your background as a CNA, EMT, paramedic or nursing student. What hands-on skills will you bring?

What they are checking: Whether they meet the clinical background the role requires and can work under an RN right away.

Tell me about a time you worked in a fast, loud or stressful place. How did you stay organized?

What they are checking: Whether they can stay focused in the busy emergency environment overnight.

This is a 7 p.m. to 3 a.m. shift with every other weekend. How do you prepare for that schedule?

What they are checking: Whether they can handle overnight work reliably over time.

What would you do

This role combines patient care and unit secretary work. How would you balance answering phones with helping a nurse who needs you at the bedside?

What they are checking: Whether they can switch between clerical and patient tasks and know which one is more urgent.

An ambulance arrives with a critical patient. What can you do to help the team in the first few minutes?

What they are checking: Whether they know their role in a crisis, like getting equipment, taking vitals or handling calls.

A family member at the desk demands information about a patient. What do you say?

What they are checking: Whether they protect privacy and handle upset visitors calmly at the front of the ED.

About the work

How do you set up and run a 12-lead EKG quickly and correctly?

What they are checking: Whether they can get a clean EKG fast, which matters a lot for chest pain patients.

How do you keep supplies stocked so a nurse never runs out in the middle of care?

What they are checking: Whether they think ahead about stock levels, which the posting lists as part of the job.

How do you clean and turn over a room quickly between patients without missing infection control steps?

What they are checking: Whether they work quickly while still preventing the spread of infection.

What tasks would you say no to because they are outside what you are allowed to do?

What they are checking: Whether they understand the limit of performing procedures not governed by licensure.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $19.71 - $28.58 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Job Description Position Highlights: • Position: Emergency Services Care Assistant/Unit Secretary - Emergency Department • Location: Arlington Heights, IL • Full Time, 36 hours/week • Hours: 7pm -7:00am; Every other weekend • Required Travel: No What you will do: • Reporting to the ED Manager, maintains responsibility for assisting and supporting the Emergency Department and Treatment Center Nursing and Medical staff in the delivery of patient care. • Under RN supervision, provides direct patient care; performs technical and medical procedures that are not governed by licensure. • May assist in directing unit environmental aide to ensure supply availability or perform clerical, stocking, and cleaning functions as required. What you will need: • Education: The level of knowledge normally obtained through the completion of four years of high school • Certification: Certified Nursing Assistant, Paramedic, Nursing student with six months of clinical, certified EMT with at least one year of field experience (field experience can be waived for NCH employees currently working in a patient care area) and Emergency Department Technicians with at least two years current experience in a comparable institution • Current CPR certification from the American Heart Association Benefits: • Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions) • Premium pay for eligible employees • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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