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Emergency Department Technician

Silver Cross Hospital · New Lenox, IL · $18.65–$22.85 an hour · Full time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you worked in a fast-paced setting and had to juggle many tasks at once.

What they are checking: Whether they keep organized and safe when everything is happening at once.

Tell me about a time you cared for a patient from a different culture or who spoke a different language.

What they are checking: Whether they adapt care to cultural needs and use interpreters, which the posting stresses.

What would you do

You get an abnormal point-of-care glucose on a patient. What do you do?

What they are checking: Whether they recheck if needed and tell the nurse right away instead of just recording the number.

A code is called in the ED. What could your role be, and how do you stay useful?

What they are checking: Whether they know practical jobs like compressions, fetching equipment or recording without getting in the way.

A patient has been waiting for transport and is getting upset. What do you do?

What they are checking: Whether they update the patient, keep the charge nurse aware of delays and stay calm and kind.

A patient tells you something important about their pain, but the nurse is busy with another patient. What do you do?

What they are checking: Whether they make sure the nurse gets the information instead of letting it slip.

About the work

Walk me through how you do a 12-lead EKG quickly and correctly.

What they are checking: Whether they place leads right and get a clean tracing, since a chest pain EKG has a strict time goal.

How do you apply a splint, and what do you check after it is on?

What they are checking: Whether they check circulation and sensation after splinting, which prevents injury.

This role also gathers registration information. Why does accuracy matter here?

What they are checking: Understanding that wrong registration data causes wrong records, billing problems and safety risks.

How do you prepare a room for an incoming critical patient?

What they are checking: Whether they know what equipment needs to be ready before a sick patient arrives.

Practice this interview out loud.

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The full job description

As published by Silver Cross Hospital.

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Position Summary: Supports and complements the nursing process under the direction of a Registered Nurse. Obtains complete, accurate and relevant patient data for the purpose of registration for the outpatient, free-standing emergency department and inpatient population. Essential Duties and Responsibilities: • Performs direct patient care, including, but not limited to: 1. Vital signs 2. Assistance with activities of daily living (ADLs) 3. 12-lead EKGs 4. Point of care testing 5. Splint application, wound care 6. Assist in procedures, code response and room preparation for incoming patients 7. Stocking and patient transport • Keeps charge Nurse aware of delays with patient care • Facilitating calls to medical staff • Facilitates patient transfer in collaboration with ED care team • Acknowledges and incorporates - the importance of culture, the assessment of cross-cultural relations, and vigilance towards the dynamics that result from cultural differences, the expansion of cultural knowledge, and the adaptation of services to meet culturally unique needs. • Promotes a clean and safe environment of care, utilizing the SAFE error prevention habits • Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers, and the hospital by abiding by the Standards of Conduct Required Qualifications : Education and Training : • Currently certified by the state of Illinois as a CNA or EMT-B license. • Current CPR. • Excellent customer service skills. • Ability to care for patients with compassion and maintain quality in a fast-paced environment. • Willingness to learn clerking. Work Shift Details: Afternoons - 12 hours, The Emergency Department Triage Technician functions as a designated clinical extender and assistant to the Triage Registered Nurse (RN). The primary objective of this role is to accelerate the initial data gathering, diagnostic testing, and transport of arriving patients to optimize overall department throughout. Operating under a strict, non-interpretive scope of work, the position executes protocolized clinical tasks and conducts scheduled safety surveillance within the waiting lobby to maintain a secure environment and mitigate clinical deterioration risks. 11a-11p full-time triage technician with rotating weekends and holiday rotation. Requirements: Currently certified by the state of Illinois as a CNA or EMT-B license. CPR. Previous ER experience strongly preferred. Ability to care for patients with compassion and maintain quality in a fast pace environment. Must be organized, have excellent communication and customer service skills, great computer skills, must use proper phone etiquette and knowledgeable with Medical Terminology. Department: EMERGENCY DEPARTMENT Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The expected pay for this position is listed below: $18.65 - $22.85 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

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