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Embedded Payments Onboarding Manager

U.S. Bank · Brookfield, WI · $81,515–$95,900 a year · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an IT project you managed that went off track and how you recovered it.

What they are checking: Real project recovery experience, since the role asks for strong IT project management.

Tell me about a time you made a process scalable so it didn't depend on you.

What they are checking: Building repeatable onboarding, which the posting calls seamless and scalable.

What would you do

Compliance flags a concern with a partner's business model two weeks before launch. What do you do?

What they are checking: Handling late risk issues without hiding them or blowing up the relationship.

How do you keep Product, Compliance, Risk and Operations aligned on one timeline?

What they are checking: Cross-functional coordination as the primary liaison the posting describes.

An external partner keeps missing integration milestones. How do you handle it?

What they are checking: Managing external partners with clear accountability while protecting the relationship.

What happens after go-live, and how do you decide when onboarding is really finished?

What they are checking: Ownership of post-launch support and a clean handoff to steady-state teams.

About the work

Walk me through how you'd run onboarding for a fintech platform integrating embedded payments, from scoping to go-live.

What they are checking: End-to-end onboarding management across technical integration, compliance and launch.

What onboarding checks would you expect for a fintech partner before they can move money through our rails?

What they are checking: Awareness of KYB, AML, risk reviews and partner due diligence in embedded finance.

What would you measure to know the onboarding process is getting better?

What they are checking: Metrics like time to go-live and defect rates that drive process optimization.

What do you know about APIs and how payment integrations are typically tested?

What they are checking: Enough technical fluency to manage developers and partners credibly.

Practice this interview out loud.

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The full job description

As published by U.S. Bank.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bank is seeking a motivated Project Manager with strong IT project management process and methodologies experience to contribute toward the success of our technology initiatives. As the Embedded Payments Onboarding Manager, you will lead the end-to-end onboarding process for strategic partners and clients integrating embedded payment solutions within our banking ecosystem. You will serve as the primary liaison between internal stakeholders (product, compliance, risk, operations) and external partners (fintech’s, platforms, and enterprise clients), ensuring seamless, compliant, and scalable onboarding experience. Key Responsibilities - Client Onboarding Leadership: Manage and optimize the onboarding lifecycle for embedded payment clients, from initial scoping through go-live and post-launch support. - Cross-Functional Coordination: Collaborate with product, engineering, legal, compliance, and operations teams to ensure all onboarding requirements are met efficiently and securely. - Partner Enablement: Guide partners through technical integration, U.S. Bank processes, risk assessments, and regulatory compliance requirements. - Process Optimization: Identify and implement improvements to onboarding workflows, documentation, and partner experience. - Risk & Compliance Alignment: Ensure all onboarding activities align with banking regulations, U.S. Bank policies, and internal risk frameworks. - Stakeholder Communication: Provide regular updates to senior leadership on onboarding progress, risks, and key metrics. - Mentorship & Leadership: Mentor junior onboarding managers and contribute to the development of onboarding best practices and playbooks. Basic Qualifications - Bachelor's degree, or equivalent work experience - Three to five years of experience in project management activities Preferred Skills/Experience - Experience in client onboarding, implementation, or partner success roles within banking, fintech, or payments. - Deep understanding of embedded finance, APIs, and digital payment ecosystems. - Strong knowledge of regulatory frameworks (e.g., BSA/AML, PCI-DSS, NACHA, FFIEC). - Proven ability to manage complex projects and multiple stakeholders. - Thorough knowledge of assigned business line or functional area Location expectations This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here . U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

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