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Electrical Field Service Technician

Faith Technologies · Sheboygan, WI · Full time

Posted Aug 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you work without direct supervision on a service call?

What they are checking: Whether they can manage their own work and decisions in the field.

Tell me about a tough troubleshooting call you solved. How did you find the problem?

What they are checking: Whether they have real experience solving electrical problems in commercial or industrial settings.

How do you keep your service vehicle and tools in good shape?

What they are checking: Whether they take care of equipment, which affects safety and readiness.

How do you explain a problem and its fix to a customer who isn't an electrician?

What they are checking: Whether they can communicate clearly with customers, which builds repeat business.

What would you do

The customer wants the line running in an hour, but you found a bigger problem. What do you do?

What they are checking: Whether they communicate honestly and refuse unsafe shortcuts under customer pressure.

How do you coordinate your schedule with other trades on a site?

What they are checking: Whether they integrate their work with others, which the posting mentions.

The travel is 60 to 75 percent with possible nights and weekends. How does that fit for you?

What they are checking: Whether they can handle the travel and schedule changes of service work.

About the work

You arrive at a plant where a motor won't start. Walk me through how you troubleshoot it.

What they are checking: Whether they troubleshoot logically from power supply to controls to the motor itself.

How do you make standard motor connections, and how do you check rotation?

What they are checking: Whether they have hands-on motor experience, which the posting lists.

What steps do you take before working on energized or potentially energized equipment?

What they are checking: Whether they follow lockout/tagout and arc flash rules on every call.

Practice this interview out loud.

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The full job description

As published by Faith Technologies.

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care . The Service Technician I is responsible for electrical service installations, troubleshooting, and maintenance within the commercial and industrial settings. MINIMUM REQUIREMENTS Education: Completion of an apprenticeship or equivalent work experience (8,000 hours) Travel: 60-75% Work Schedule: Between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays. KEY RESPONSIBILITIES • Installs, maintains, and/or troubleshoots basic electrical systems in compliance with the National Electric Code (NEC). • Demonstrates ability to work without direct supervision. • Installs conduit systems, various lighting systems, and basic control systems. • Installs motor feeders and makes standard motor connections. • Cleans and maintains job site, tools, and vehicles. • Develops and integrates project schedule effectively with other trades. • Consistently follows workplace safety procedures. • Displays effective customer relations through utilization of problem-solving techniques. • Participates in toolbox talks, safety audits, and related safety functions. • Immediately identifies, corrects, and/or reports any unsafe acts, conditions, or incidents in a timely manner. • Works as a member of a cohesive team. • Actively participates in Faith’s hiring referral and mentoring program, as appropriate. • Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. How Does FTI Give YOU the Chance to Thrive? If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package. Benefits are the Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. Employment is contingent upon successfully passing a background and drug test

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