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ED Tech - Full-time

Mercyhealth · Freeport, IL · $17.57–$25.48 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time in a busy ED when you had to do several things at once. How did you decide the order?

What they are checking: Whether they prioritize the sickest patient's needs over routine tasks.

Tell me about a time you made sure an order or message didn't get lost during a shift change.

What they are checking: Whether they close the loop on tasks, which prevents delays in care.

Working three 12-hour shifts with variable hours, how do you stay sharp late in a shift?

What they are checking: Whether they have real habits to keep their care safe when tired.

What would you do

A patient comes back to a room and suddenly stops responding. What do you do?

What they are checking: Whether they call for help and start CPR without hesitation.

A family member is angry about wait times and is yelling at the desk. How do you handle it?

What they are checking: Whether they stay calm, show respect and get help if it escalates.

How do you keep supplies stocked in the ED so nurses aren't hunting for things during a trauma?

What they are checking: Whether they think ahead about what the department will need.

About the work

Walk me through how you do a 12-lead EKG on a patient with chest pain, and what you do with it.

What they are checking: Whether they get a clean tracing quickly and hand it to the provider right away.

How do you start an IV or draw blood on a patient with hard-to-find veins?

What they are checking: Whether they have solid technique and know when to stop and get help.

How do you apply a splint, and what do you check after it's on?

What they are checking: Whether they check circulation, movement and sensation to avoid harm from a tight splint.

How do you transport a patient who is on oxygen and a monitor to radiology safely?

What they are checking: Whether they check equipment and oxygen supply and know when a nurse must go along.

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The full job description

As published by Mercyhealth.

Overview: As an Emergency Department Technician (ED Tech), you will support the healthcare team in delivering timely, high-quality care to patients in a fast-paced emergency setting. You will assist with clinical procedures, including EKGs, IV starts, venipunctures, splinting, CPR, and patient transport, while maintaining accurate documentation, managing supplies, and ensuring a safe and efficient care environment. This role requires strong teamwork, adaptability, and a commitment to exceptional patient care during urgent and emergent situations. Schedule: Three, 12-hour shifts per week Shift: Varies ESSENTIAL DUTIES AND RESPONSIBILITIES • Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures. • Answers call lights in a timely and appropriate manner • Documents care provided according to standards • Maintains a clean work and patient environment • Maintains supplies, stocking new supplies and disposing of expired or damaged supplies. • Processes orders in an accurate and timely manner. Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff. • Directs visitors to patient's rooms. Maintains medical records of current patients. Processes patient charges and orders supplies as needed. • Participates in department or unit performance improvement activities. • Performs 12 Lead EKGs as directed • Starts IV as directed • Performs venipunctures as directed • Assists ED MDs with intubation by gathering needed equipment • Performs CPR and places the Lucas on patients during resuscitations • Performs splint applications • Assist with chest tube insertions by gathering needed supplies equipment • Performs BGMs as directed • Transports non-monitored patients to the inpatient units EDUCATION AND/OR EXPERIENCE Completion of a CNA program or Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a postsecondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education or Graduate of an Emergency Medical Technician program or Graduate of a Paramedic program. CERTIFICATION/LICENSURE Certified as a Nursing Assistant in applicable state, or Certified as a Medical Assistant through the AAMA (American Association of Medical Assistants) or RMA certification through the AMT (American Medical Technologists) or CCMA (Certified Clinical Medical Assistant through NHA (National Healthcareer Association) or RMA through AAH (American Allied Health) or NCMA Certification through the NCCT that have also completed the education requirements. or Licensed as an EMT-B or EMT-A in applicable state, or Licensed as a Paramedic in applicable state. Approved CPR or BLS certification required within 90 days OTHER SKILLS AND ABILITIES N/A LEVEL OF SUPERVISION N/A PAY RANGE: $17.57 - $25.48 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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